This happened to me during Ariana cube draft. I was unable to complete the draft and the cards selected left me at a disadvantage. I’d like to abort the current draft and get a refund.

Mailbox customerservice@wizards.com is full

Happening to me now after the bug fix update.
Tried reinstalling just in case to no avail.
Logs attached

Connection lost. Logs attached.

Happening to me now

@KetchumAwl#63873 same thing is happening to me on this day July 8th, 2025

This is happening to me in 2025, and when I attempt to login again, it just repeats the message.

connection lost

I've had the same issue, but for some reason refreshing my DNS cache lets me log in. The catch is I have to do it every time before I launch MTGA which is super annoying.

Happens again and again, starting right after a game completed. Yet my wired Internet connectivity is rock solid to multiple websites including this one.

Wizzards just said to me, that they don't know how to fix it.

Also, they "said" that they don't want to help me.

They have suggested me some "generic" solutions and a few specific ones. And nothing helped.

After that "it is your problem, we will not help you".

I see, that a lot of people get this game breaking issue after an update in October. But Wizzards still think, that it is not worth to investigate.

While people can not login in their game for almost half a year, they just keep ignoring players.

How could I donated to them via Arena? I don't know now.

Disable your VPN ..

This was an issue with my Pixel 6 Pro and is still an issue with my new Samsung s22. I have tried to uninstall, restart the phone, and reinstall but nothing works.

I am still having this issue. I haven't been able to play on my Galaxy S21 for several months now. I figured after the ONE update it would be a fresh client and it would maybe work. But it doesn't. I'm stuck in a Connection Lost loop. I hit reconnect, it spins for 60 seconds, then says Connection Lost again.

I'm having the same issue. I'm on a galaxy note 10+ android.

Same problem in here, any updates on how to resolve this? I was playing regularly during the day and around 8 pm this started to happen, I also don’t have problems with mi internet connections.

after today, all the time i open mtg arena give me this error

I have the Same Problem after a game in the Omniscence Draft Crashed today. I try a reinstall/DNS Flush and another Laptop. I still get this Error

Same, after today's update.

I have this issue for a day or two after every update.