Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
Lucas Black#51115
shared this idea
740 comments
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Anne#03403
commented
estava no meio de uma partida de draft quando deu erro de conexao, apor mandar reconectar o jogo volta porem as imagens dos jogadores eram diferentes,,,,apos alguns minutos de espera fecho o jogo e quando retono esta contabilizada uma derrota
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Roncho#50201
commented
Cuando estaba jugando mi primera partida de draft salió el error de conexión, puse ok y todo, segui las instrucciones, espere y se reinició el juego, pero se quedo estático antes de poder regresar a la partida. Tuve que reiniciar el juego nuevamente y al entrar me consideró como derrota la partida. Espero me devuelvan el gasto del draft, que fue cancelado en gemas.
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Tlaloc#97693
commented
Estaba por empezar mi partida y me salio error de conexión, pulse OK y seguia en la plataforma como si no pasaba nada, esperando a que mi oponente decida si hacer mull o no. Se acabo el timer del oponente y aun asi no me daba opcion de elejir a mi, por lo que reconecte el juego y cuando entre ya me habia marcado como juego perdido, era el último de mi draft. Me gustaria que me regresen el costo del draft.
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WolfWhite#20565
commented
Me hizo perder la partida por un error del juego.
Me gustaría que me refundeen el costo del mismo. -
Jayfire#54553
commented
Hello,
I was playing a draft kept getting dropped, forcing me to reconnect multiple times and losing me the game. I was 4-2 at the time and losing felt terrible.Thanks
Nov 16th 2020
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Lord Aion#71082
commented
Can I put this here!! Its been 4 days and **** customer service since they don't know how to fix this!!! I've playing rank and unranked and this ******* Connection Lost thing always bugs me!!! I lost ton of games because of this issue for 4 days!! pls ******* help
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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doloroso#97791
commented
Same, last game reconnected to main menu screen with game counted loss on quick draft. Didn`t happen for a while though.
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ThePalestGinger#01228
commented
MTG is a con. They're fraudulently stealing people's money. They know this is an unplayable game, but they keep taking money, selling people a faulty product. They should be sued by the US Government for fraud. They lie constantly, saying they don't know anything about it, meanwhile they take millions of dollars for a product that is unusable. ******* illegal.
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Gharnaz#08932
commented
Por segundo draft consecutivo he tenido problemas de conexión...
Esta vez el error le debió de dar al oponente. Primero pasaron 2-3min hasta que me dio turno, habiendo consumido el reloj de turno ya. Cuando me dio turno el juego, jugué una carta y se quedo a media animación, no dejándome jugarla. Por consiguiente el juego consumió mi tiempo de turno, pero no perdí. Simplemente se quedo ahí parado el juego, ya lleva como 15min...
También debo añadir que en una partida anterior casi pierdo porque me echo de el juego al intentar ver mis cartas exiliadas...
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katsu_00#45520
commented
Can only be abandoned
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Mestre dos Magos#79708
commented
During the draft match in this first image, the arena gave a connection error and closed. When he returned, he had already lost the game.
I couldn't print at the time, because I was pressing the mouse straight. But in the photo it shows how I lost the lethal and the shift. -
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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cotton2431#55015
commented
It was in a condition that only a sound spread with a display freezing, and mouse cursor operation became substantially impossible
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Magic ZAG#90845
commented
Couldn't do any action and lost due to inactivity.
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Juninho Rodrigues#27935
commented
I also lost 2 games in a row during draft. Here's the log file. Want my gems or a draft token as well
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BobbyBarkus#70326
commented
yep happened to me as well
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BMC#09887
commented
Lost two games in a row during a draft due to failed connection. Router and all other devices running on the router still had connection. Obviously, losing two games in a row in a draft is pretty detrimental to gem/pack collection. Feels bad.
