Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
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UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
Screenshot 2021-04-15 151529.png 36 KB -
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UTC_Log - 04-18-2020 21.09.21.log 21 KB

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stburne#38586 commented
I had the same issue today, twice, and second time I was unable to connect for more than 30 minutes. I contacted support with details, but this is a problem that comes often. I tend to ignore it for Standard games (even ranked ones) for this I blame mobile client a lot.
But there should be an option for the user not to be penalised because of the connection issues. Today I have lost a complete draft because of these since for one game I managed to return after oponnent played 2 turns and second one completely blocked in the middle of the game and didn't even reconnect.
In these types of matches where you pay for the entry (drafts, tournaments) this is proving to be a major problem, there should be a way for either the opponent to decide if it will wait a bit more if the technical issue is the problem. And I am sure that it is easy enough to verify if game can ping if player is online but not doing any actions or if the connection has been terminated. Those are two different kind of timeouts.
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Freakything#13514 commented
And the picture of the weird board state.
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Freakything#13514 commented
Adding files that didn't seem to go through on the other post.
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Freakything#13514 commented
I had a similar experience, had a "connection to server lost" message and could not select creatures or cards while my opponent seemed to continue playing. I tried restarting Arena but the problem happened again. I took a screenshot of the board state after the connection lost issue, you can see two creatures with negative life on the board, those creatures died the turn before but somehow stayed on the board. I lost the ability to respond in combat and lost the game shortly after.
Thanks for your time
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Braids#43203 commented
2022.10.1
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FoxcloudOnline#26307 commented
I pride myself on being an extremely patient person. So when I got screwed over on a draft here and there I let it slide because... "************" sometimes. It took 2 seconds on a Google search to find this... this... 46 freakin' pages of people who have had the same problem? After a handful of comments it should have been taken more seriously... not 46 pages worth and it still be a constant problem! It's inconceivable that people should have to make the same report repeatedly for a "refund" of intangible digital **** that has no real value...and think that after the 10th or even 5th time they'd probably get rejected. (Even though it clearly happens a lot.) I can't tell who's lying about it happening or not, which I'm sure some are, but after so many times I've seen it first hand it can not be all fake.
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corellian beleren#43885 commented
Got disconnected during a premier draft, internet was working fine
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Cartaca#07080 commented
Lost connection during a premier draft and when i can reconect the game just freeze
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Botatua#53866 commented
same thing with me, WOTC makes sure you lose drafts now with intentional disconnects when you are winning it seems
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Simon#10473 commented
Since the HBG update I frequently loose my connection on mobile and it strongly affects my drafts.
For a year I'm playing daily but haven't had that many problems with the connection. I hope this is something that will be addressed.Once the restart didn't even loggon to the right account again (but a secondary).
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MORGE#12511 commented
Same for me - plus draft is broken, showing wrong cards that have been picked
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POOTIS BIRD#70679 commented
the game froze during a draft match and I wasn't able to re-log in the match, I ask for a refound of the cost of the draft
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kami138#86237 commented
Got disconnected during a premier draft, internet was working fine, after restarting the client I only had a black screen for minutes, when I got back into the game I was on 1 hp and my opponent had 4 more creatures on the board than me, no chance coming back. Happened around 13:40 gmt. That game resulted in my 3rd loss.
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AntuanTr#26717 commented
Lost connection during a premier draft, my score was 2-2 before last game. I dont know how but its 10 usd and its just screwed by flawed game coding,
All my internet is working. its just mtga refusing my connection request. I restarted game, reinstalled the game and reset modem. None of the things are working and I cant play the game anymore.
Screenshot is with the time in right bottom corner (GMT+3). I am not planning to play the game anymore if there is no refund cuz this is literally stealing money.
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JuiceBox#88883 commented
I was booted out, and it auto-drafted my deck. I didn't get to pick anything. They took my token and handed me a packet of cards. I want a refund, please.
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GrizzlyAndro#45681 commented
lost sealed due to server connection 2000 gems
never even played just made deck and could not play then got 3 packs -
0sinnombre#60428 commented
Lost draft for problem of conection of arena :(, loss 10.000 of gold.
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kanitama#58930 commented
The other party stopped on the way and could not do anything
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papudinho#36775 commented
the game froze during a draft match and I wasn't able to re-log in the match, I ask for a refound of the cost of the draft
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Gianfitturzi#59136 commented
the game froze during a draft match and I wasn't able to re-log in the match, I ask for a refound of the cost of the draft