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Lost draft because of game connection issue

like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...

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Lucas Black#51115 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • eirirlar#15574 commented  ·   ·  Flag as inappropriate

    Again. Ongoing draft. Shut down game. Started game. Draft was gone. Please fix this bug, it's ruining the game.

  • Garumon#53115 commented  ·   ·  Flag as inappropriate

    When I was doing a premier draft, for my first game I was stuck on waiting for opponent and it wouldn't start the game. After waiting for a while I tried restarting the game and when I came back it logged as a loss for the draft. Please reimburse the gems since I paid with gems that I bought.

  • eirirlar#15574 commented  ·   ·  Flag as inappropriate

    I had a Zendikar Rising draft going and played a game earlier today (3 or 4 wins, 2 losses, draft was still going on). Shut down the game and started it some 13 hours later. The game would not start (it froze on step "checking for active matches"), and I had to forcefully terminate the process (the Windows process). Started the game again, which worked, but now the draft had disappeared. The gems I had paid for the draft was gone. I had not gotten anything from the draft.

    Please reimburse the gems to my account, plus extra gems for the hassle. Account eirirlar@15574

    Also, huge warning to anyone spending money on gems: stuff like this still happens even though the game has been on the market for some time.

    PS don't know if the log file is valid - it's been a few restarts since this happened.

  • vedetto#54481 commented  ·   ·  Flag as inappropriate

    i was in a premier draft run, finishing my second match the game tell me about an error, y close-open the game, then y try to resume my run but this was finish neither the minimun reward pack was there

  • SmartyCat#78912 commented  ·   ·  Flag as inappropriate

    Game in premier draft began to lag and after my draw step I could not take an action. The UI was responsive, but I could not cast cards, move to combat, or pass the turn. The timer ran out once successfully, then timed out and stayed frozen. I could not do anything and was forced to either concede or close the game.

  • tomas_711#69090 commented  ·   ·  Flag as inappropriate

    I was playing the 3rd game, had won one and lost the other, and got the "Waiting for server” message just when I was about to win. Got stucked on that message for a couple minutes and when the connection got back I was ot of the game and had one more loss registered.
    I want the coins back.

  • ArchmageAharon#72602 commented  ·   ·  Flag as inappropriate

    Last night, I had a continuous “connecting to server” message when I tried to enter the drafting portion of the event. I had to use the task manager to close the game and restart. By the time I got back in, I missed my first 2 picks. I sent in a request through the WOTC system and I got an automatic response essentially saying TOO BAD. As a note, when the game screws up and I submit a request, I have been getting the EXACT SAME automatic response every time for over a year now.

  • NJChemist#12954 commented  ·   ·  Flag as inappropriate

    Same Here... Second time in two days. I lost 2 games because of it... Every time I had to wait at least 5 min to reconnect and when I came back it count as a loss...

  • dereklow148@hotmail.com#45284 commented  ·   ·  Flag as inappropriate

    Hello,

    I also experienced this issue, in two drafts. I got stuck on the entering match page, so I cancelled, and the game said I had 1 loss. I entered another game, won that game, and suddenly I had 1 more win and 1 more loss instead of just having 1 more win associated with that draft. This happened in a strixhaven draft.

  • Gananath#85615 commented  ·   ·  Flag as inappropriate

    This has happened to me several times lately. It's not clear for me it's a connection issue. My connection seems to be fine, but I get a perpetual "Entering Match" and I am never able to enter. I've lost a handful of matches in the last few weeks because of it.

  • Arrguilesocks#00384 commented  ·   ·  Flag as inappropriate

    I was in a game, got disconnected…logged back in only 10 seconds later, was paired with a different opponent, beat that opponent, then saw that I already had 3 match losses for the event and my win didn’t even count. This happened in the quick draft Ikoria event. I am using the app in iOS, but should still only have 2 losses. I hope this can be resolved.

  • Vie Oh#80339 commented  ·   ·  Flag as inappropriate

    Same problem, every time i play the game disconnect, most of the time during a duel, and i lost the match during reconnecting

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