Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
My opponent got an endless timeout during a strixhaven quick draft ….waited 10 minutes and nothing …closed out the game opened it back up and it counted it as a match loss
I was in a game, got disconnected…logged back in only 10 seconds later, was paired with a different opponent, beat that opponent, then saw that I already had 3 match losses for the event and my win didn’t even count. This happened in the quick draft Ikoria event. I am using the app in iOS, but should still only have 2 losses. I hope this can be resolved.
Vie Oh#80339 commented
Same problem, every time i play the game disconnect, most of the time during a duel, and i lost the match during reconnecting
At the end of the first game, there was a quick disconnection. I won the first game.
I waited 3 min during the siding and after 3-4 min, I lost the match without playing.
Could you refund at least my draft ?
Have a nice day,
look at the video
my opponent is on a time infinity ... wainting for 10 minutes. Nothing happening. Lost because he lost his connection.
Connected late to a game and was stuck in "view browser" modal window. i couldn't close it and had to watch my timer run out. lost the game because of that, which was my 3rd loss of the draft. very frustrating.
lost draft due to connection problem
I lost 2 draft because game connection issue
lost draft to connection error
Yep two drafts in a row now ruined because of connection issues, the first time I couldn't even get into the game and was "Waiting for Server" for 3 minutes before I could even click "cancel" I received a lose for this. The second time every time my turn would start the rope automatically appeared, once I cast my first learn card the game froze, causing me to skip several turns in a row, the learn card was stuck on the stack for the rest of the very short game.
During the mulligan check of the eighth game, it was forced to terminate due to a connection error, then I lost the draft.
Same here, i lost a draft, i played my card and the game just got stuck, the time counter ended and the game was still locked, i had to try restarting the game, but well, counted me as a "defeat"
Same here, in Strixhaven Quick Draft I had 42 life, opponent has 3 and I will win after they pass the turn. The opponent activates a scry ability and seems to take forever and then I suddenly get the "Connecting to Server" notice and get booted from the match and cannot re-enter. I came back to MtG:A an hour later to find that I was awarded a loss for the match. I would appreciate either having the loss scrubbed, or a refund on the entry fee.
This just happened to me on PC. During my second ever MTG Arena tourney, I had connection issues three times in a row, resulting in three automatic losses and zero wins during a Sealed Strixhaven tournament. The first and third games disconnected while I was "waiting for my opponent to decide if they were going to mulligan". The second game didn't even make it to showing our hands before it disconnected. The third game's disconnect resulted in the entire client restarting itself. I don't know if I'm doing this reporting right, but I hope I am.
Same problem. Look, like 800+ people commenting on this. Clearly, your program has a major flaw. So frustrating. Pay money to play competivie game and the game itself forces you to lose. Never ever happened to me once in hearthstone. Happend 10 times this week in Arena. What a joke. And their admins have the nerve to tell us "Oh looks like you need to do trouble shoting" LOL
Same happened to me! They need to give us a least one token for free, happened twice already.
I also got disconnected from the match and didn't get the option to reconnect.
Big Hack#89451 commented
Simply appeared that opponent was taking a long time on their turn. No timer or anything. I thought something looked off so I re-connected and I had missed several turns. No issues with internet speed either, getting 25 mbps in a speedtest immediately afterwards. Obviously lost the match. Very frustrating.
Same thing happened to me last night, twice in the same tournament. Both times in game 3 of the match and both times the game was close.
10,000 Gold for frustration, and I'm "rewarded" with 1 pack. Yay. Thanks.