Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
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IMG_20221211_145349369.jpg 4832 KB -
Log20221211_150528.log 10 KB -
IMG_20221211_145433786.jpg 1829 KB -
bug.png 884 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 22.01.23.log 1567 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
Screenshot 2021-04-15 151529.png 36 KB -
Captur2e.PNG 25 KB -
Zrzut ekranu 2020-09-18 o 13.13.02.png 1471 KB -
Log20200902_212054.log 26 KB -
Log20200603_091433.log 186 KB -
Log20200513_131346.log 148 KB -
UTC_Log - 04-18-2020 21.09.21.log 21 KB

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katsu_00#45520 commented
Can only be abandoned
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Mestre dos Magos#79708 commented
During the draft match in this first image, the arena gave a connection error and closed. When he returned, he had already lost the game.
I couldn't print at the time, because I was pressing the mouse straight. But in the photo it shows how I lost the lethal and the shift. -
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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cotton2431#55015 commented
It was in a condition that only a sound spread with a display freezing, and mouse cursor operation became substantially impossible
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Magic ZAG#90845 commented
Couldn't do any action and lost due to inactivity.
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Juninho Rodrigues#27935 commented
I also lost 2 games in a row during draft. Here's the log file. Want my gems or a draft token as well
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BobbyBarkus#70326 commented
yep happened to me as well
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BMC#09887 commented
Lost two games in a row during a draft due to failed connection. Router and all other devices running on the router still had connection. Obviously, losing two games in a row in a draft is pretty detrimental to gem/pack collection. Feels bad.
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rockyracc16#13199 commented
Same issue, lost match 3 of my traditional draft. Computer started freezing up and couldn't edit my deck during side-boarding, timer ran out with 38 cards in my deck, then black screen, computer then froze and had to restart. Would like some reimbursement as I was 2-0 at the time. Also of note I'm playing on the Mac version.
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Cory_Drafts#23922 commented
Same issue, lost connection multiple times during draft resulting in faulty picks.
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JayCup#35151 commented
I am having the same issue and would like either my gems or a draft token back. Capture log attached
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bechinator#61563 commented
It is now 2 days that I have the same problem with the zendikar draft premier, yesterday I made 2 losses due to sudden application shutdown, without any error being detected from the PC, so presumably the sudden shutdown is to be attributed to Arena. Since I have already thrown almost 3000 gems in this way, I would like to know if it is possible to get back at least the access of the draft of September 30th (the stop error I don't know if you have the possibility to detect it from your servers)
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Rosemaeve#28572 commented
Hi,
I keep losing connection in MTG Arena during drafts. I received a draft token after purchasing the mastery pass and used it to on the premier Zendikar draft. I lost connection three times, during the actual draft and during two games. I'm wondering if it's possible to get a draft token back please. Thanks!
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DeepBreeze#61567 commented
Same issue here, and quite often recently. Keep getting 'Asset error ...' messages pop up during draft, or draft games. Then, not only does it take much longer to reconnect, but it also keeps asking me to re-type my password....losing even more time.
I've lost several draft games now, and also twice during drafting itself, resulting in very sub par decks. I've captured the log for the last one, but not the many more that came before it. It would only be fair to get some draft tokens for this...
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xxlm#97648 commented
premiere draft had network issues right in the middle of the game after playing a spell. Knowing my hand i had a real good chance of winning this game and now i miss out on gems and it gave me a loss. I want a refund.
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Bugtankseed#01850 commented
I got disconnected from a draft game and it asked me to reconnect. I lost my whole draft due to that. Plz refund.
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Fireheart#20974 commented
Had a couple of disconnects today playing premier draft, the latest one just had me waiting on a screen saying "waiting for an endpoint file" and then after I restarted the client I was greeted with a game where I had only 1 hp left and missed at least one turn.
Please refund.
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-Sleipnir-#77723 commented
I lost the standart metagame challange becouse the opponent dropt out game 1 of 3 and the timer run out for me, becouse i could not do any action without an opponent. That's how i did get a loss and the challange was already over bevore it startet.
Hope you refund me the 2k gold that i can attempt again -
vespadinha#52291 commented
Hello,
Got disconnected while playing standard game event. Lost all the gold. Hope i got refunded.Thanks