Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
Lucas Black#51115
shared this idea
754 comments
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Scourge of God#71082
commented
Can I put this here!! Its been 4 days and **** customer service since they don't know how to fix this!!! I've playing rank and unranked and this ******* Connection Lost thing always bugs me!!! I lost ton of games because of this issue for 4 days!! pls ******* help
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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doloroso#97791
commented
Same, last game reconnected to main menu screen with game counted loss on quick draft. Didn`t happen for a while though.
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ThePalestGinger#01228
commented
MTG is a con. They're fraudulently stealing people's money. They know this is an unplayable game, but they keep taking money, selling people a faulty product. They should be sued by the US Government for fraud. They lie constantly, saying they don't know anything about it, meanwhile they take millions of dollars for a product that is unusable. ******* illegal.
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Gharnaz#08932
commented
Por segundo draft consecutivo he tenido problemas de conexión...
Esta vez el error le debió de dar al oponente. Primero pasaron 2-3min hasta que me dio turno, habiendo consumido el reloj de turno ya. Cuando me dio turno el juego, jugué una carta y se quedo a media animación, no dejándome jugarla. Por consiguiente el juego consumió mi tiempo de turno, pero no perdí. Simplemente se quedo ahí parado el juego, ya lleva como 15min...
También debo añadir que en una partida anterior casi pierdo porque me echo de el juego al intentar ver mis cartas exiliadas...
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katsu_00#45520
commented
Can only be abandoned
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Mestre dos Magos#79708
commented
During the draft match in this first image, the arena gave a connection error and closed. When he returned, he had already lost the game.
I couldn't print at the time, because I was pressing the mouse straight. But in the photo it shows how I lost the lethal and the shift. -
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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cotton2431#55015
commented
It was in a condition that only a sound spread with a display freezing, and mouse cursor operation became substantially impossible
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Magic ZAG#90845
commented
Couldn't do any action and lost due to inactivity.
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Juninho Rodrigues#27935
commented
I also lost 2 games in a row during draft. Here's the log file. Want my gems or a draft token as well
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BobbyBarkus#70326
commented
yep happened to me as well
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BMC#09887
commented
Lost two games in a row during a draft due to failed connection. Router and all other devices running on the router still had connection. Obviously, losing two games in a row in a draft is pretty detrimental to gem/pack collection. Feels bad.
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rockyracc16#13199
commented
Same issue, lost match 3 of my traditional draft. Computer started freezing up and couldn't edit my deck during side-boarding, timer ran out with 38 cards in my deck, then black screen, computer then froze and had to restart. Would like some reimbursement as I was 2-0 at the time. Also of note I'm playing on the Mac version.
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Cory_Drafts#23922
commented
Same issue, lost connection multiple times during draft resulting in faulty picks.
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JayCup#35151
commented
I am having the same issue and would like either my gems or a draft token back. Capture log attached
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bechinator#61563
commented
It is now 2 days that I have the same problem with the zendikar draft premier, yesterday I made 2 losses due to sudden application shutdown, without any error being detected from the PC, so presumably the sudden shutdown is to be attributed to Arena. Since I have already thrown almost 3000 gems in this way, I would like to know if it is possible to get back at least the access of the draft of September 30th (the stop error I don't know if you have the possibility to detect it from your servers)
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Rosemaeve#28572
commented
Hi,
I keep losing connection in MTG Arena during drafts. I received a draft token after purchasing the mastery pass and used it to on the premier Zendikar draft. I lost connection three times, during the actual draft and during two games. I'm wondering if it's possible to get a draft token back please. Thanks!
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DeepBreeze#61567
commented
Same issue here, and quite often recently. Keep getting 'Asset error ...' messages pop up during draft, or draft games. Then, not only does it take much longer to reconnect, but it also keeps asking me to re-type my password....losing even more time.
I've lost several draft games now, and also twice during drafting itself, resulting in very sub par decks. I've captured the log for the last one, but not the many more that came before it. It would only be fair to get some draft tokens for this...
