Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
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UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
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UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
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EricSucksBallz#98999 commented
Game froze as I was playing a creature and stayed frozen for about 5 min at which point I went to report a bug, because you guessed it, this very issue stated above and when I went back to take a picture as proof the server decided the issue was on my end and handed me a lose. I want to express that the connection was just fine on my end. Even if it was spotty, wouldn’t what little info streaming through be enough to keep the game going? Seriously, the match froze for an awkward amount of time. I have no proof other than my rant, but I also wouldn’t be complaining to you if I thought that the connection on my end wasn’t sufficient. I’d like a refund for this. Look at my purchases through my profile and you’ll see that drafting is just about all I do on this app so I’m not just trying to get a freebie outta Wizards. That’s all I can explain the issue though. Thanks for letting me vent and I hope you see things through this guys eyes. Take care
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Yhanor#60859 commented
I lost my most recent draft game due to a power outage causing connection Issues, I would like to kindly ask for a refund on the cost of the draft
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ViashinoAggroPlayer#05664 commented
I was booted out and it auto drafted my deck. I didnt get to pick anything. They took my token and handed me a packet of **** cards.
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SHANGHAITSUNG#92133 commented
Lost connection to server in draft. I lost game because of it.
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Neo#56429 commented
I was playing my first draft match and suddenly got connection issue problem but my internet was ok. Lost that game in my draft, I would like refund.
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Vorarge#82236 commented
Lost draft for connection issues. I want to be compensated.
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Crispypieman#41259 commented
I have had the same issue.
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Poliakhoff#51898 commented
Same for me
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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Kh0r6s#42970 commented
I lost quick draft game because connection issue and I could re-enter in the match but too late...
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EricSucksBallz#98999 commented
Lost draft for connection issues. Game crashes on my iPhone every 5 games or so. And lastly my deck changes didn’t carry over to my next game. Last time I spend money on your product. Failure in so many ways, wizards.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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TAKAHIRO#05397 commented
Lost game due to connection issue
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Tintaglia#91524 commented
i also had a connection issue with a draft. lost connection towards end of draft. which then auto picked to fill deck. now when i try to go and play the deck doesnt even show up. would like a refund of gems for lost games
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Quince#09036 commented
Lost game and draft due to connection issue as well