Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...

804 comments
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fossar_#44401 commented
Wizards support staff commenting on this thread could you stop redirecting people to log this issue under different sections. By this point it is very clearly an issue on your side, even streamers are showing the issue in YouTube videos, let alone what goes out live on Twitch.
I was hoping that this would get fixed with the full release of the game from beta stage since its been an issue for two months now, but no such luck. Would very much appreciate not having to force close the client every third game because of this. -
ghostmuse#23994 commented
Still encountering this even despite using different wireless adapters, etc. The connection otherwise is working fine for other programs. I can hear my opponent taking actions while I am stuck on the "Currently Waiting" screen.
Here's a log and a dxdiag file.
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Poszi#05268 commented
I had the same issue, lost two games this way during a Traditional Draft (so lost 1500 gems, or 10 bucks as a result). Logged a reclaim request and a bug report, hopefully both the bug and the reclaim gets sorted soon...
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FroTheStyle#01759 commented
Hope this gets fixed. rip
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egads#00624 commented
Seems that any amount of packet loss can't be dealt with by your clients. Time for WotC to get some network stack engineers, poor connections and dropped packets is not an unusual problem in online gaming or in network apps in general. Solve the foundation before building more fancies please :-)
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unknownwizard#50540 commented
I got the same problem, with the drop of eldraine it started to get bad, the drops are really often, every 2 or 3 matches
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migiT#41603 commented
I have the same symptoms.I was awaited when I could play the Eldraine, but I felt betrayed.I consulted the fan site, but I was treated as an exception.My PC meets the "recommended environment" but can't play.Is this a scam?
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hsgn#95269 commented
same
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Lenox#83600 commented
Same problem here, this is happening some time ago, but in this last patch (release of Throne of Eldraine) is getting worse...
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AteFin#32149 commented
Same problem
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Artic1#37836 commented
Same for me.
So I have lost a match classified :( -
steel_archer#42720 commented
Same for me. Should note that I've started encountering this issue only for the last few weeks.
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Kason8002#44048 commented
Same issue
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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SFCPudding#63141 commented
This needs to be very high priority to get fixed. The game is effectively unplayable for me due to this bug, since my internet isn't reliable and I get brief disconnects in about half my games. Well over half the ranked matches I've lost this season have been because of this bug.
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kevinpc#61799 commented
I've been on MtG Arena since this Spring and only within the last 2 -3 weeks have I had connection errors before and during gameplay in any format. I can't express enough how disappointing this is to me! I have thoroughly enjoyed my time performing the daily quests, playing randomly matched games, crafting and deck building--until all these connection errors started happening that is. I'm stuck in the middle of my Mastery tree because I either can't connect at all, or I get dropped during the game. The Mastery tree is set to expire soon, and that seems very unfair to me!
I hope there will be some form of compensation for having paid for an in-game option that cannot currently be pursued. I also hope the Arena team can fix this soon! I attached my latest log capture for reference.
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Garre#91879 commented
Same here. Can't end one single match without getting disconnected now.
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ghostmuse#23994 commented
I frequently lose connection and then get stuck on this "Currently waiting" screen. Meanwhile I'm still getting sounds from the actions my opponent is taking.
This bug has been in the last several builds now. I am losing a ton of matches behind this.
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Deluxe Cowboy#19205 commented
I already commented above, but I managed to capture the log this time before the cogwhell vanished.