I lost a draft match because mtga crashed, i had to close the app and open again but I couldn't get back into the match because Arena got stuck on the loading screen. I had a insane deck and lost the draft, 750 gems for the garbage because of this. I hant my refund

I lost a draft match because I got disconnected and even though my internet connection reconnected quickly, I couldn't get back into the match because Arena got stuck on the loading screen.

I got disconnected and couldnt reconnect for several minutes

Lost the draft because the game wouldn`t let me reconnect - Internet worked fine with any other application...

Same, 3rd time in 4 days.

Had the same issue - i was able to log back in, but could only hear game sounds, not see the game interface

Had the same issue today twice in a row. I was able to log back in and chose to keep my hand the second match, but the countdown timer continued with my user highlighted. Once the countdown ended, a second timer did not appear on my screen and eventually I restarted the client and came back to my second match loss. I was able to interact with the interface (move cards around, emote, mute/unmute my opponent, and open the menus, but the game wouldn't advance pass my priority

I got disconnected from my draft game (game 2 of a Bo3. We was on the score of 1-0 for me).
When the game reconnected me i just could see the loading screen (the one with the art of the Witching Well) while i was hearing the sounds of my opponent beating me.
I tried do reconnect again but it always happended the same thing until the game gave me the match loss.

Happened several times today!!

Same issue

This is becoming a very frustrating issue on the game, since traditional ranked is very fun but this issue kills any form of progression. Today I've had a game drop in the first match, and was able to reconnect. However when another game dropped in the second or third match I was unable to recover.

As others have stated, the game shows the connecting screen with a timer, seems to fade in and out and then sits on the connecting screen again but this time with the match sounds playing. This state persists until the actual match resolves, so there is no way to continue other than to wait it out and take the loss...

Please fix this soon guys.

Same issue

This has happened to me several times now. It has cost me match wins and money, because I didn't win the prizes. Very upset right now

Same issue, impossible to play today.

Same issue

im experiencing the same issue and ive tried every patch and update suggested. I also just lost a match where i was up 1-0 to this problem. I also experience this in standard play

Happens very frequently, have lost two traditional draft buy ins to this now

What can be done about these disconnections? I have lost multiple matches of 3 because of a disconnect and in traditional draft mode that's a huge handicap on your chances of progression in rewards. I am using GEMS for these drafts and not getting any compensation when the client bugs/freezes/crashes. At this point I feel like you're stealing my money.

same thing here. Figured I'd try and multiply my gold in a traditional constructed event, had about 1.6 k gold, just lost 2 matches in a row on game 3 because of being disconnected. really feels bad to have wasted my gold because of a bug

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!