Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
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UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 22.01.23.log 1567 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
UTC_Log - 09-12-2021 20.55.53.log 7717 KB -
UTC_Log - 09-12-2021 22.01.23.log 1566 KB -
UTC_Log - 09-12-2021 21.23.25.log 1954 KB -
UTC_Log - 09-12-2021 21.22.45.log 3 KB -
Screenshot 2021-04-15 151529.png 36 KB -
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Zrzut ekranu 2020-09-18 o 13.13.02.png 1471 KB -
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Log20200513_131346.log 148 KB -
UTC_Log - 04-18-2020 21.09.21.log 21 KB

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hsgn#95269 commented
same
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Lenox#83600 commented
Same problem here, this is happening some time ago, but in this last patch (release of Throne of Eldraine) is getting worse...
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AteFin#32149 commented
Same problem
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Artic1#37836 commented
Same for me.
So I have lost a match classified :( -
steel_archer#42720 commented
Same for me. Should note that I've started encountering this issue only for the last few weeks.
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Kason8002#44048 commented
Same issue
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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SFCPudding#63141 commented
This needs to be very high priority to get fixed. The game is effectively unplayable for me due to this bug, since my internet isn't reliable and I get brief disconnects in about half my games. Well over half the ranked matches I've lost this season have been because of this bug.
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kevinpc#61799 commented
I've been on MtG Arena since this Spring and only within the last 2 -3 weeks have I had connection errors before and during gameplay in any format. I can't express enough how disappointing this is to me! I have thoroughly enjoyed my time performing the daily quests, playing randomly matched games, crafting and deck building--until all these connection errors started happening that is. I'm stuck in the middle of my Mastery tree because I either can't connect at all, or I get dropped during the game. The Mastery tree is set to expire soon, and that seems very unfair to me!
I hope there will be some form of compensation for having paid for an in-game option that cannot currently be pursued. I also hope the Arena team can fix this soon! I attached my latest log capture for reference.
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Garre#91879 commented
Same here. Can't end one single match without getting disconnected now.
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ghostmuse#23994 commented
I frequently lose connection and then get stuck on this "Currently waiting" screen. Meanwhile I'm still getting sounds from the actions my opponent is taking.
This bug has been in the last several builds now. I am losing a ton of matches behind this.
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Deluxe Cowboy#19205 commented
I already commented above, but I managed to capture the log this time before the cogwhell vanished.
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Todd421#50098 commented
Got disconnected before I even saw my opening hand and then took 3 tries to get logged in got a game loss because of not being able to log back in.
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MLPA555#10674 commented
Since previous update constantly loose connection with the the server, my internet it's also lame but not this time (plus the new problems with the new actualization).
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spearit#88090 commented
I'll add that I use untapped companion and it seems to "see" the game, it's probably just a visual bug. Sadly I use my eyes to play.
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Heisemberg73#84813 commented
Another time.
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Gr8tfulDead#39733 commented
This game is completely unplayable, worked great until 9/4/19 update but I could still get a game or two in before it would freeze or disconnect me after the 9/17/19 update I have only played 2 games the other 15-20 locked up on me or I got a disconnect, funny thing is I somehow completed 12 of the 15 daily's yesterday as I only won 1 of the 2 games I could actually finish.
Sorry to my opponents that this game is a complete joke and I cannot compete against you and actually play a game Magic on it, even though I can see my opponents name but then it's promptly followed by a disconnect or lock up.
This is my 3rd post about this and I see countless other people having the issue also. Figure it out WotC or I'm done with it. Again every part of the game works fine except for actually playing a match.
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Sysken#68234 commented
I had the same problem several time since the September 4th patch Also. Like in the post before, i am disconnected (game crash or freeze), and when I reconnect I get stuck to the loading screen hearing the timer and My opponent playing.
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tsihpemuh#24802 commented
Shares the same problem here, which started right after the September 4th patch. I also notice the frequency of disconnection is much higher after September 11th patch. Reinstall doesn't help at all.