Lost draft because of game connection issue
like in tittle, I lost draft game because connection issue and I'm can not re-enter the match...
I lost the Theros quick draft match because it appeared that my opponent was timing out, but this this continued with no propmpt until it was obviuos that something was wring , by which time it was too late. Please refund me for the match.
i Lost game in JumpStart for Bug.
Same for me
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
The game did not freeze, it did not notify me that I was disconnected. It just kept playing in a responsive state but nothing is happening for both players. I exited the game and I launched it and I already lost
Same here.. it is definitely not my connection to the internet. Speedtest done only seconds after the problem appeared and got phenomenal values in ping (1ms) and download (170 Mbps). Upload worse with 4 Mbps.. but should be more than enough in this case!
In my experience the issue is solved by closing and reopening the game.. This (best case) still makes one loose a round/not do anything - great disadvantage - or (slightly worse) outright looses you the game.
-> Both cases are super frustrating!.. plz solve.. find a way to address the issue
I think this very well could be a hack to win games. I just got disconnected from the game but am still online and couldn't get back in until after my opponent swung with his creatures and I apparently didn't block. Please at least look into the fact that people are manipulating your game. Not cool if this is supposed to be the place to play tournaments. I don't think ESL would like their tournaments being manipulated and the creators doing nothing to prevent this.
Andres Quintero#69298 commented
El último draft se me cerró la app en los 3 primeros juegos dándome pérdida. Si es un problema tan común por qué no lo resuelven para que más personas no pierdan sus gemas o monedas. Solicito revisen el caso y hagan la devolución de las gemas
Same for me...
now lost two full premium drafts because of disconnection.
When will i get my gem compensation?
this cannot fly.
User name LeScottor#03318
perdi 1500 gemas tratando de jugar el draft premier pero se me cerraba antes que puidiera hacer cualquier cosa y cuando volvia ya salia como juego perdido. que pasa en ese caso ? quiero mis gemas :(
jugando el draft premier, des pues de la pirmer partida, el juego se cierra y no me deja volver al juego, termino perdiendo las monedas y las partidas sin jugar
I have already lost the second draft because I was blown out 3 times because of disconect. I paid for these drafts with my hard-earned game currency. I think it's a cheek that my whole currency and time was simply gilded.
During match game is crashing (2 from 3 games). I can not join session again. When do you will fix it finally??
17:14 Lost game because of Crash
17:20 Lost game because of Crash
17:27 Lost game because of Crash
17:35 Lost game because of Crash (4th in row)
Annoying shit ****
Es imposible terminar una partida
Me too, i want my Gem back
SAME PROBLEM,4, OR 5 TIMES