Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Game not started after a mulligan PDCMP!

not start

same. I lost a quick draft event.

Cheers

Same. Lost two of my three draft matches this way.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Same here, loaded in and battlefield was blank. Restarting the app did get me a loss for that match. This has happened several times. In draft this is devistating because I'm not sure if I want to play anymore on mobile/android if I risk to lose a match due to connection issue or similar.

I would like to have a draft token or gems back every time this happens when you have payed for it.

Same here, loaded in and battlefield was blank. Restarting the app didnt do anything. Consequently lost the draft. Would like my gems back.

I got automatic draft picks for my first 3 cards before I ever loaded into the selection screen, then was disconnected and unable to continue

Lost game due to ice land manual tap big disconnect. Have to close and restart, game was already over by the time I reconnected. Kills my enthusiasm for the new set as a returning player. Please refund a draft token.

The game froze when I attempted to click on Sculptor of Winter during my limited match. The animations continued playing and I could interact with the cards in my hand and on the field but the turn would not progress even after waiting a couple of minutes for a server issues message. I eventually had to force close the MTGA client and restart leading to a game loss when I reconnected.

Game crashed multiple times during my draft, each on a different match and once when I was actually in the drafting process.

The last crash resulted in me missing three turns, and therefore lost me the momentum of the match.

The game randomly disconnected and then froze when it reconnected. I can move my mouse and highlight cards and access the game menu, but the match is frozen.

Reconnecting after disconnecting doesn't allow me to re-join my game, even if I had a whole game out of my match left it counts as a loss.

log Bug

second time i had to report this thing, lost without even play :/

Date/Time: 2021-01-10 19:53:04 -0500
End time: 2021-01-10 19:53:09 -0500
OS Version: Mac OS X 10.15.7 (Build 19H114)
Architecture: x86_64
Report Version: 29

Data Source: Stackshots
Shared Cache: 0xdc4000 B1A4F1DD-EE20-3472-98DB-7A1E70C2C45F
Reason: (1 monitored services unresponsive): checkin with service: logd returned not alive with context: unresponsive dispatch queue(s): com.apple.firehose.io-wl 40 seconds since last successful checkin, 2957 total successsful checkins since wake

Command: logd
Path: UNKNOWN PATH
Version: ??? (???)
PID: 105

Event: service process watchdog
Duration: 5.54s
Steps: 12

Hardware model: MacBookPro9,2
Active cpus: 4

Time Awake Since Boot: 340000s

Process: logd [105]
UUID: 907EDEDA-3A5A-388A-82DC-760E92D84BFB
Architecture: x86_64
Footprint: 22.05 MB
Pageins: 144 pages
Start time: 2021-01-10 19:53:04 -0500
End time: 2021-01-10 19:53:09 -0500
Num samples: 12 (1-12)
CPU Time: 0.007s
Note: 2 idle work queue threads omitted

Thread 0x43b 12 samples (1-12) priority 31 (base 31)
<thread QoS default (requested default), IO tier 0>
12 <truncated backtrace> 1-12
12 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib + 25858) [0x7fff6821b502] 1-12
*12 ??? (kernel + 6838928) [0xffffff8000885a90] 1-12

Thread 0x16d333 12 samples (1-12) priority 37-46 (base 37) cpu time 0.007s
<threa

For the second time in a week the draft lost connect while picking cards. I ended up with an unfairly unbalanced pool as a result. Feels like arena is just steeling my coins.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Same issue here.