Lost a step on my Constructed Rank after a victory
Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.
lost rank when won match
Lost rank in constructed when I won the match
Rafael Barros#67893 commented
This occurs 3 times on the past and now I got this issue again!
I just reach Diamond rank, so I'm on Diamond 4 with no wins.
I win a tradicional historic ranking match (best of 3) and I should get 2 positions on Diamond 4 Ranking.
This is the screenshot, where I win the match. As you see, the game not counted the 2 positions on the wheel:
And continues in Diamond 4 without any victory:
If I had wins, those would be removed, as happened the other times I was on platinum. On platinum, I won the match, the game did not add the victories and still removed 2 victories that I had per match. This happened 3 times (this in the diamond ranking is the 4th time).
Do you want me to send any additional logs?
I don't know if there are match records in any file in the MTG Arena folder, but if necessary, I can redeem them for sending, just inform me which files I should look for.
Velvet Rex#44443 commented
Just won an epic battle that cost at least 30 mins of my real life, only to lose rank. Makes me reconsider how I spend my valuable and (mythic) rare free time
After winning the standard ranked BO1, it decreased from Platinum 4-4 to 4-3.
Played in the Historic Shakeup event, lost two pips of rank for victory :/ There were no issues in the game.
I lose a ranking pip when I win a game where the other player stops responding/concedes/disconnects. Should not be deranked when I'm committing to the game and not disc./conceding. At the very least it should end in a draw. Will usually start when they need to confirm the turn of a phase etc. and their timer starts until they run out the clock. Possible connection issue with the server that determines that I disconnected? Not an internet problem as I've started monitoring my connection. Have yet to see a loss of internet service or lag. Using a laptop (PC). With all that said, it still doesn't make sense as I get a victory screen. Sometimes it happens even if a game ends normally.
Sam Axe#57397 commented
I just won a BO1 match and lost one rank, instead of Diamond 1 with two victories, i am now with zero victories.
Same problem, each time I play and win, I loose a step… Is there something to do ?
I'm stuck at silver :/
Edit : my rank doesn't appear anymore (after a game). I lost on perpice to see if it would change a thing. NOPE. Please help !
I went down in steps with construction standard ranking after winning a Bo3 match, as well. This has happened multiple times.
As per your request, I'm running it on Windows 10 PC, but that shouldn't really affect this issue.
Frustrating. I put a lot of time into this and I'm slipping back due to this stuff not working. I pay money for this game. It should work correctly.
I would appreciate compensation as well. It's really not fair for us to be taking the hit on this.
I have lost rank testing decks casually with friends.... not ok with this. This needs to be fixed. Won the matches as well. This is the third or fourth time now.... I would like to be compensated at this point.
I went from middle of platinum tier 1 to top of platinum tier 4 in a loss when I played a couple games. I should have clipped it in the capture log, but was streaming and distracted I'm sure. I just realized this when I checked my untapped.gg that there is a huge decline. One of the screenshots show a confused rank symbol and I believe that was where/when this bug occurred. I have had this occur numerous times this season i.e. in direct challenge, as well. I wasn't going to report it, but this has been a pretty large instance and wanted to see if I could be grated some equivalent rank back up. I'm currently five pips into platinum tier 2. thanks.
I have watched my rank change during play (unranked) games as well as the historic Brawl FNM. This happened at least 3 times today on 10/16/20.
Just played a game of Brawl, instead of going to Silver 1 after my victory I dropped two levels in silver 2. Doesn't feel great!
And now strangely enough I have not lost a rank but cannot advance.
Lost some constructed rank after winning a game ... in free play ...
I just play a direct challeng ,i won and lose rank
I have the same problem, please help support. The end of the season is right there...
literally hundred of wins this season have been losses for me, i probably have 100+ videos of this happening game after game, WTF WIZARDS. I should have been mythic weeks ago....they are going to screw us out of our season packs.....
Same thing here. I also just tried to get a game of Constructed in before season reset, and it used my Limited Rank, but SAID it was Constructed (which does not match my profile)