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Lost a step on my Constructed Rank after a victory

Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.

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davharmonicon#41285 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Rafael Barros#67893 commented  ·   ·  Flag as inappropriate

    Same problem!!!

    This occurs 3 times on the past and now I got this issue again!
    I just reach Diamond rank, so I'm on Diamond 4 with no wins.
    I win a tradicional historic ranking match (best of 3) and I should get 2 positions on Diamond 4 Ranking.

    This is the screenshot, where I win the match. As you see, the game not counted the 2 positions on the wheel:
    image.png

    And continues in Diamond 4 without any victory:
    image.png

    If I had wins, those would be removed, as happened the other times I was on platinum. On platinum, I won the match, the game did not add the victories and still removed 2 victories that I had per match. This happened 3 times (this in the diamond ranking is the 4th time).

    Do you want me to send any additional logs?
    I don't know if there are match records in any file in the MTG Arena folder, but if necessary, I can redeem them for sending, just inform me which files I should look for.

    Thanks,
    Rafael Barros

  • Velvet Rex#44443 commented  ·   ·  Flag as inappropriate

    Just won an epic battle that cost at least 30 mins of my real life, only to lose rank. Makes me reconsider how I spend my valuable and (mythic) rare free time

  • somsoc#29315 commented  ·   ·  Flag as inappropriate

    Played in the Historic Shakeup event, lost two pips of rank for victory :/ There were no issues in the game.

  • Aldebaran#09459 commented  ·   ·  Flag as inappropriate

    I lose a ranking pip when I win a game where the other player stops responding/concedes/disconnects. Should not be deranked when I'm committing to the game and not disc./conceding. At the very least it should end in a draw. Will usually start when they need to confirm the turn of a phase etc. and their timer starts until they run out the clock. Possible connection issue with the server that determines that I disconnected? Not an internet problem as I've started monitoring my connection. Have yet to see a loss of internet service or lag. Using a laptop (PC). With all that said, it still doesn't make sense as I get a victory screen. Sometimes it happens even if a game ends normally.

  • Anagami#98067 commented  ·   ·  Flag as inappropriate

    Same problem, each time I play and win, I loose a step… Is there something to do ?
    I'm stuck at silver :/

    Edit : my rank doesn't appear anymore (after a game). I lost on perpice to see if it would change a thing. NOPE. Please help !

  • MysticalMagicCarl#85850 commented  ·   ·  Flag as inappropriate

    I went down in steps with construction standard ranking after winning a Bo3 match, as well. This has happened multiple times.

    As per your request, I'm running it on Windows 10 PC, but that shouldn't really affect this issue.

    Frustrating. I put a lot of time into this and I'm slipping back due to this stuff not working. I pay money for this game. It should work correctly.

    I would appreciate compensation as well. It's really not fair for us to be taking the hit on this.

  • GokuBlue#09670 commented  ·   ·  Flag as inappropriate

    I have lost rank testing decks casually with friends.... not ok with this. This needs to be fixed. Won the matches as well. This is the third or fourth time now.... I would like to be compensated at this point.

  • MagicMase#56265 commented  ·   ·  Flag as inappropriate

    I went from middle of platinum tier 1 to top of platinum tier 4 in a loss when I played a couple games. I should have clipped it in the capture log, but was streaming and distracted I'm sure. I just realized this when I checked my untapped.gg that there is a huge decline. One of the screenshots show a confused rank symbol and I believe that was where/when this bug occurred. I have had this occur numerous times this season i.e. in direct challenge, as well. I wasn't going to report it, but this has been a pretty large instance and wanted to see if I could be grated some equivalent rank back up. I'm currently five pips into platinum tier 2. thanks.

  • cduncker#96998 commented  ·   ·  Flag as inappropriate

    I have watched my rank change during play (unranked) games as well as the historic Brawl FNM. This happened at least 3 times today on 10/16/20.

  • Hayduke#11153 commented  ·   ·  Flag as inappropriate

    Just played a game of Brawl, instead of going to Silver 1 after my victory I dropped two levels in silver 2. Doesn't feel great!

    And now strangely enough I have not lost a rank but cannot advance.

  • SpkrFrkr#54021 commented  ·   ·  Flag as inappropriate

    literally hundred of wins this season have been losses for me, i probably have 100+ videos of this happening game after game, WTF WIZARDS. I should have been mythic weeks ago....they are going to screw us out of our season packs.....

  • Graham_LRR#56367 commented  ·   ·  Flag as inappropriate

    Same thing here. I also just tried to get a game of Constructed in before season reset, and it used my Limited Rank, but SAID it was Constructed (which does not match my profile)

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