continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
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Coldsteel#26700 commented
Several performance issues.
1. Takes about 5 minutes to launch
2. First match, no matter the mode, results in freezing at the VS screen or initial hand causing my turn to timeout and creating a match loss. This has occurred in past paid events with no refund issued.
3. First match that actually launches and allows me to play, is very choppy and laggy.
4. During several matches, game freezes and window pop ups with MTG arean logo and exclamation point present, causing the application to shutdown and relaunch.
5. Upon exiting the game, confirmation screen is frozen and takes about 5 minutes to shut down and locking my laptop from doing anything else, ie launch a browser, power the laptop off, etc.I have not other programs running at the time besides a MTG companion overlay. My internet connection is a steady 450mbps. The game has been like this since I installed it over 8 months ago.
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elportugues#63091 commented
My client before historic anthologies 3 was working fine now is just very slow.
Entering games, shut down the game for example go from the decks to the store always the blackscreen -
Harry Smutter#16176 commented
This JUST started happening to me today after being fine for weeks...MTGA is currently taking 40% of my CPU. It's lagging so bad just on the menus that I'm afraid to go into a game. WotC PLEASE FIX THIS ASAP!!!!
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Alfz#53945 commented
After the ikoria update game runs very slow sometimes, using a lot of CPU and GPU time.
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crashin#60573 commented
I have the client installed on two machines, a desktop and a Surface 3. Both are using the same network connectivity (ethernet 1G on Comcast 1G plan getting 4-500 down and 40 up). Before the recent update both machine would run fine. After this latest update my desktop will no longer run without crazy lag and issues with controls. The interface is fine up until I enter a match. Even playing against a bot it slows down all actions.
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Dartastic#14088 commented
LOL I booted this up for the first time and the performance is ridiculous. I can play Doom Eternal at max settings at 1440p over 150 FPS but this runs like garbage? Come on.
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HobusTobu#85758 commented
Game really likes to 'check for updates' after Ikoria. Like ****, just gonna leave your own client hanging like that? Don't leave your boy on read fam.
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menchirox#67662 commented
Hi, i'm also receiving very slow boot time since the update. I'm happy to see all the comments below, i thought i was the only one.
Please address this in next update.
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DesolationsDawn#35277 commented
Fix your servers. Slow boot time and constant in game issues after Ikoria.
New issue Victory/Defeat screen has no continue. I have to force close the game and restart.
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OutlawStar333#84168 commented
My computer has no problem loading any massive gane, and Arena would load very quickly before Ikoria, now it's taking up to 10 minutes or more to get past "checking for updates" and loading inventory. Come on Wizard's!
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PapaBearz#91507 commented
Very slow load times since the Ikoria update. seems consistently on the "checking for updates" screen after login
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DavosFirebeard#20240 commented
Is this still a place to report poor performance?
Game very frequently stutters and drops fps for no apparent reason whatsoever. System has loads of CPU, RAM, GPU and HDD resources available.
Specs.
Ryzen 2600x
16Gb 3200mhz ram
RX580 8Gb
Game Installed on Firecuda SSHD -
SylwesterTatkowski commented
Spec:
I9 9900k
32GB ram
NVMe m.2
Palit GTX 2070Super
DRIVERS UP TO DATE -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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TurnOneRagingGoblin#37065 commented
Game constantly freezes during matches. When this happens, the cursor still moves, but I cannot perform any actions, including conceding. I can close the game and reopen it to rejoin my match, but by that point I have already lost a turn or the game.
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MrFigs#82680 commented
My game sometimes crashes, and other times lags so bad that I time out. Which I don’t understand I am running it on a new 16 MacBook Pro high end booted to windows 10
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MattEng#27134 commented
Hello
I cannot play anymore this evening to MTGA because the game is laging very much and I cannot complete my turn, especially when I need to select card in my graveyard to sacrifice.
It's laging very much.
My connection is very good, I only have performance issue with MTGA ...Could you please fix it ?
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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RDUNeil#07225 commented
Significant lag and "static" or "stuttering" in nearly every game I play. Making Arena not worth my time. This is not a performance issue with my machine.
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cavaleironegro#68757 commented
THERE ARE PLAYERS USING CARD VIEWING TO FLASH CARDS ON OPPONENT SCREEN, SLOWING THOSE WITH A LOWER GRAPHIC PERFORMANCE AND PROMPTING THE TIMER ON OPPONENT, CAUSING BUGS AND EVENTUALLY WINNING THE GAME DOING THAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!