mid-match crash, error and match loss
During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank bar that was lost as a result of this bug.
![](https://secure.gravatar.com/avatar/6274b1076893f692c9314356a0d5f9c7?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!