Since the last major update the game goes to black after "loading initial scene" and "connecting to server" come up. Nothing happens after that. I'm on T-Mobile's 5g network and am running it on a Samsung Galaxy S22 5g phone. It was working great with both before the update now I can't even get to the lobby. I've reinstalled game twice and restarted phone many times since update and it still happens. Any help would be greatly appreciated.

Stuck on "loading initial scene"

Tried uninstall - reinstall, but that didn't work.

Removing the folder mentioned just two posts below this one completely deletes the game from your hard drive. I don't mind reinstalling, but it doesn't help; please keep this in mind.

I also find at random intervals the game stops loading at this step. However, closing out the program and restarting it fixes it for me.

>>>>>>>>>>>>>>>>>>>>From the MTGA Bug site. This worked for me to!!!
Remove this folder C:\Users<your user name>\AppData\Local\Temp\Wizards Of The Coast\MTGA"

I'm on a Microsoft computer and I'm also having the same issue since July 23, 2021... but i can access on my iPhone fine...

Having this problem since 07/22/2021. I tried to solve it deleting all the downloads (that trick solved the problem in other occasions), but that didn't work.

Help :/

Same, having this issue since the AFR update. Tried uninstalling re-installing, restart, switched the internet connection, and still not loading initial since. The game quits unexpectedly. The issue is on Mac.

i have the same problem since 07/06/2021, mtga client service say me that this problem is not a comun problem and no resolt

I'm having this problem on my Mac after the AFR update. Everything worked fine before the update. I tried everything on the technical support page, none of it worked. Has anyone found a solution?

I am on a Mac version. After yesterday's update, I am unable to successfully open Arena. It crashes on startup (after "loading initial settings"). I reinstalled the game in the epic games store and updated my OS. Even with all other apps closed, it doesn't work. It starts loading, but it crashes every time after "loading initial settings". Support asked me to provide a .crash log file, but I could not locate one. The support team could not really do anything for me after that except refer me to the standard list (check requirements, update OS, reinstall the game, etc.). So...it kind of sucks, since this implies that I cannot play Arena anymore.

Game won't start. Stuck on "Loading initial scene".

Hello,

It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

Thanks!

I have the same problem since this saturday 19/06/2021
Please give me a solution

Same here. Bang up job, WOTC. Last 6 months have felt like a tour of game breaking bugs and google searches to see how many others have experienced them. Git gud.

update: As some have had success with, I got it working by removing the folder C:\Users\<your user name>\AppData\Local\Temp\Wizards Of The Coast\MTGA"

I have the same problem since the 2 lasts updates. I have to reinstall again and then work for 1 sesion and then the problem come back, the only way to play is to install/uninstall everday. I try some of the solutions here posted but it dosen´t work eitheir

I tried to play again today, could not open the game, this bug persists, i just cant play the game anymore

Im having the same bug since previous sunday and the ladder reset. Uninstalling/reinstalling don't work...

Im having the same issue. i deleted the files and uninstalled and reinstalled but the issue persists.

Im having the same issue here since the last update