Black Screen After Today's Update
I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?
Alastor Ghoul#46839
shared this idea
175 comments
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Draven_Drachoit#62080
commented
Just tried right clicking and hitting run as administrator and it launched a 5 GB download. For those having issues perhaps try that. Never had issues prior to the October 14th update.
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Draven_Drachoit#62080
commented
Having the same issues, updated vs studio C++ , uninstalled and installed 3 times, restarted and still have black screen. The game was working 2 days ago now suddenly it is not. On a PC running a very good graphics card.
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Henrich#89987
commented
We come a new collection and again nothing changes.. The problems persists here.
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Autocrat#88889
commented
Macs can't run exe files. but right idea for windows 7.
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Autocrat#88889
commented
Pretty sure this is related to our graphics cards being insufficient. VRAM in About This Mac > System Report >. Display and Graphics may/should show under system req.
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labmonkeypwnsu#82210
commented
I had this problem when I installed the game in the Epic Games launcher. Try to install with the executable downloaded from the MTG Arena website. This worked for me. I hope it does for you as well.
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Despota#89344
commented
I have the same problem since the update of the 14 October, I have a MacOs High Sierra Mid 2011 that meet al the minimum requirements. I have contacted the support but they didn't give me a solution. Two weeks are already passed and they haven't give any motivation about this, very frustrating.
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Henrich#89987
commented
Totally frustrating so many days without no answers...
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Shambling Strider#43710
commented
I have the same problem on a 2010 macOS High Sierra. Did all the steps. Uninstall, reinstall, flush the DNS cache, and still nothing. Support says they have no answers.
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Autocrat#88889
commented
Update: Sent an email to tech support. They had me run through a series of troubleshooting steps, then basically said we got nothing, wait for a future update to the issue.
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KoZ-Ka#15986
commented
The same on Windows 7
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Autocrat#88889
commented
2011 MacBook Pro running 10.13.6
At this point, since it is all Mac's pre-2012,
can we confirm that this is the cutoff moving forward?
Or are we going to continue to insist on those "system requirements" that say I can play?
Or can we announce it's something we're looking into?Just need to know if I need a new Mac - and driving Mac sales cannot be Epic Games' intention by any stretch.
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demidroLL#19364
commented
exact the same problem
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mollib#51903
commented
same. reinstalling the client works for a short time
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BringTheRain71#20158
commented
Jobo#47045 I have the EXACT same problem, and I am using the iMac mid 2011 High Sierra OS. Before most recent update there were no issues. This happened last night, October 18th, after updating.
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Jobo#47045
commented
OCTOBER 19 2021 iMac Mid 2011, High Sierra OS : black screen with cursor, no sound. Using Epic Games launcher. reboots and uninstall-reinstall not changing anything.
iMac 2019 is functioning properly.
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plikskin#50998
commented
Black screen at the launch of the game since the last update (14.10). Windows 7 user
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MTGAplayer#33008
commented
Black screen with cursor on Windows 7. Working fine before the update on 10.14.21.
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juventuz#80110
commented
Same here after 10.14.21 update - black screen w cursor and some noise. I'm running OS X 10.13.6. This is very frustrating...
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Henrich#89987
commented
and nothing changes, the problem persists on Mac.