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Black Screen After Today's Update

I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?

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Alastor Ghoul#46839 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • turkeyavocado31#97255 commented  ·   ·  Flag as inappropriate

    After yesterday's update, i am getting the infamous black screen with cursor. i looked into the troubleshooting and according to Wizards, it's caused by "a machine that doesn't meet our minimum system requirements, or due to connection issues." link: https://mtgarena-support.wizards.com/hc/en-us/articles/360053534211-Black-Screen

    i have attached a screenshot of my computer's specs with MTGA's system requirements posted on Wizard's site. It seems this is not the issue, as I have been playing arena on this computer.

    Upon reading through other forums, i've uninstalled, reinstalled Epic games, MTGA, restarted my computer 4 times, tried 2 different internet services and
    cached my dns and still nothing. please help

  • Anubis.Prime#41020 commented  ·   ·  Flag as inappropriate

    I am facing the exact same issue. After hitting reconnect, NOTHING happens. I am playing MTGArena on both Android and PC. When I reinstall and log into my account, i get the same prompt to reconnect, and when I do reconnect, exactly nothing happens. Please help!

    Playing on version 742

  • Gozmog#44688 commented  ·   ·  Flag as inappropriate

    This exact issue happened to me after today's update as well. Nice regression testing in place I guess.

  • Findor#88737 commented  ·   ·  Flag as inappropriate

    Same things here, running on Windows 10 (64 bits). After a reboot sometime I'm able to lunch the game 1 time but not everytime and ig I close the program impossible to lunch it again always getting this black screen and only got the cursor atr the screen.

  • Liv#85229 commented  ·   ·  Flag as inappropriate

    Same Problem After one succesfull match i get a blackscreen and then there is a fixed blackscreen. After that the Programmwont open

  • Wiseclockcounter#29492 commented  ·   ·  Flag as inappropriate

    I am having this problem too. An interim fix seems to be to unplug my monitors HDMI cable and plug back in. This works for me either at the monitor or back of computer. Obv it needs a patch but this fix may help people out until then.

  • electric.wizard#20105 commented  ·   ·  Flag as inappropriate

    Hi, i have a similar problem (1-2 week).

    02.png with only my mouse (don't appear on the screen i don't know why)
    01.png after 2 min max

    03, 04, 05 and 06.png as the Nvidia Configuration

    07 and 08.png are my stuff

    Help me, it's my routine day to play, i need it, my mental sanity need it :)

    Delete, cleaning and reinstall don't fix the issue, same on my Android phone.

  • CH90#94613 commented  ·   ·  Flag as inappropriate

    I am trying to open mtg arena today and I am getting a black screen with the cursor only, is there anything to fix this issue?

  • Aether#91512 commented  ·   ·  Flag as inappropriate

    Same issue on iOS. Restarted iPad. Uninstalled and reinstalled game. Just hangs with black screen on trying to connect to the server.

  • skuldlove#26659 commented  ·   ·  Flag as inappropriate

    Had this happen today, after trying out the Old Historic in Arena.

    Playing on PC with Windows 10.

    Created a deck with 250 Ornithopters after creating some silly deck for Old Historic Arena

    Then attempted to play with a friend.
    Matchmaking was canceled, repeatedly.
    Deleted the Ornithopter deck, but left the other one there.....
    Rebooted, and got a Black screen.

    Tried signing in on mobile, only see black screen.
    Have rebooted computer, still only see black screen on startup.

  • Einherjar14#90349 commented  ·   ·  Flag as inappropriate

    Still have black screen/ just says waiting for server. Black screen happens when I open app a second time after closing.

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