Black Screen After Today's Update
I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?

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Henrich#89987 commented
and nothing changes, the problem persists on Mac.
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MikeTL#92349 commented
Same issue here, but on Windows 10 PC instead of Mac.
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Fabian#96277 commented
Con la actualización del juego del 14/10/2021 el juego no parte, pantalla negra y cursor solamente. No soy el único así que WOTC por favor admitan el error (ya estamos acostumbrados) y propongan una solución.
Reinstalé hasta el OS y así y todo no funciona. -
petercantropo#39612 commented
The same here after 10.14.21 update - black screen w cursor - OS X 10.13.6. Very frustrating...
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Mitsuki#40273 commented
I can start MTG arena by launching from EPIC games.
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Mitsuki#40273 commented
This is Mac user. Thank you for adding full screen mode, but game cannot be started. Black screen is only showing.
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Merkabian#42465 commented
Exactly the same issue on MAC OS X 10.13.6
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Henrich#89987 commented
Same here in mac, after the last update of 10.14.21
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Lo Sfrek#00731 commented
Same here, on mac.
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iorthx#02970 commented
amí me pasa esto.
El reinicio, el arranque múltiple o la desinstalación / reinstalación del juego no han hecho nada.
Probamos en PC y Android. Está atascado en la carga de la escena inicial, o justo después de la conexión al servidor. -
ShambleShark#25811 commented
ゲームプレイ中にサーバの応答待ちになってモーダル状態になり、入力不能な状態になる。
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Jidado#10591 commented
better than nothing I guess... they did solved the timezone issue... but the deck quest still new some fix..
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Zit_Zit#35832 commented
same here Kenshin
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Kenshin#90309 commented
With the last update, the timezone issue seems to be fixed, but the Deck quest is still blocked :(
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Ygolnac#42215 commented
I had this issue since 25th, no reply to my ticket. Changing timezone to utc fixed it, but LOL to wotc. Who’s gonna refund me for a week less on paied mastery pass?
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Chmielu#43807 commented
I have the same issue. Confirmed that changing my Windows timezone to UTC fixes the issue, but it's annoying.
In case it's connected - I'm also hit by issue https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44066781-earn-a-new-deck-stuck-at-0-00-00 . I haven't yet earned all the free decks.
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StructuralMike#03904 commented
I have this issue too on Windows 10 and on iPad Pro since the last update.
The issue and workaround identified by Kenshin#90309 is correct. Please fix this. -
Dragone#67174 commented
même problème depuis le 25/08
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fcochm#19647 commented
When I launch the app, It seems like I can Connect into a servir, but straight forward starts a black opening, with the music of the menu, but without any images ir something to interact, just a black Window.
I,ve tried uninstalling, redownloading the app on my Phone (Oneplus 8T), PC, or even on my iPad, and It stills NOT WORK.I dont know what is happening and It seems like a failure related to my account, because It happened on 3 diferent systems, and in each one happened the same.
Hope to solve It and have an answer!