Black Screen After Today's Update
I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?
Bon Scott#94789 commented
Same issue here. Black screen with pointer and music on Macbook Pro 16, black screen with music on IPad pro with release: 2021.8.0 (281.884923).
Reinstalling the app or epic games launcher does not help.
Having issues as described on Android. Getting frustrated.
After last update, the game isn't loading. After "loading initial scene" and "waiting for the server" messages, it ends up in neverending blackscreen with game music playing in background. Reinstall didn't solve the issue.
Hello, Windows 10 PC user here having the same issue in two different flavors.
At first, right after the update, starting the game just led into an immediate black screen with Arena cursor and nothing else - no sound, no processing, nothing.
Then I tried right-clicking on the icon and selecting "Run as administrator". This led to a small window downloading some tiny update, which was followed by a fullscreen loading screen with the current Drizzt art and the game started downloading a much bigger update (1.14 GB). After this finished, I arrived at my current situation: I start the game, it goes to the Drizzt loading screen as it should, then a black screen with a rotating circle and "Waiting for the Server..." on it. Then it does the metal sound the game normally does when you get to the main screen and the music starts playing, but the screen is completely black with only the Arena mouse cursor on it.
Please help, thank you.
Same issue.. ( PC windows 10 )
Reinstalling does not help.
Same issue on PC and IOS. I just joined MTGA for two days. Please fix this ASAP.
Same issue on iOS (iPad & iPhone) with release: 2021.8.0 (281.884923)
same issue - black screen with pointer and music, both pc and laptop (windows 10 and 8)
installed latest vc redistributables, uninstalled and installed but the problem persists
i have recently joined mtg arena (last week)
i have also tried to change the password but login control does not appear
Same Problem here on IPad. I had the Problem already today before I updated it.
Could use MtgArena only with a new created Account. My old account is not working. Only sound. Really annoying. Any ideas how to contact wizards?
Same on iOS. Reinstalling does not help.
As seen on this bug report:
It might be related to some user account invalid or corrupted properties
same on windows 10 after patch
I am also getting this exact problem
Same on Android, no cursor. Several reinstalls. LGV50thinQ. Enjoy the game,please help!
Same on both windows and android
Edit : Seems to be account related cause i joined from an alternative account but still the same problem on my main account. Please fix this
Same on both Windows and iOS. Reinstalling does not help
Psike 96#02766 commented
Same issue on android and ipad. I tried to delete and reinstall, but it didn't fix.
same here both windows and android. (started quick draft kaldheim just before the patch..)
Black screen after login on MTG Arena for android (oneplus 6).
Enter your credentials to login, wait the loading, downloads etc... then the screen turns black (seems like the loading background stays over the main screen when the loading is over maybe? but the spinner is not visible)
I've tried to reboot the device, change network, reinstall several times, with the whole download, clearing cache and user data, nothing seems to work around for this issue