Black Screen After Today's Update
I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?

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Celedh#14327 commented
Same unplayable on both android and windows for me after I patched this afternoon.
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Bronin#77323 commented
Same problem here. Updated, then when I launch the app it says it is connecting to server then goes to black screen with Arena curser and music. But just stays on a black screen and never loads. On a MAC. Tried restarting multiple times.
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Juaquo#07353 commented
Same problem with the black screen and the music here. Tried on my Samsung Galaxy S9 and on my Mac. Both didn't work.
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conteedo#22193 commented
Same problem, after update i received seceral gift like white and red white deck. Now when i open the game the screen is black, just the music
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Personake#46860 commented
There is a null reference exception there. We have to wait for a code fix...
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Conkboy#95007 commented
For me it seemed to work fine for an hour or so, after that my friend gotr DC'd with the black screen error and then a bit later I had the same thing. Actually my game froze at the "collect reward" screen - which was a mythic wildcard -.- - and since then wouldn't boot up again...
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Wessel#02052 commented
After doing my first normal game after I finished the color challenge, it said I received several things including a red/white deck. Clicking the claim button didn't work anymore.
I exited the game with alt+f4.
After I tried to start the game again I get a black screen with the menu sound/music.
When looking at the logs I see a nullpointerexception:
17:15 is of the time when the initial problem happened.
19:10 is when I cannot even play anymore (e.g. black screen after it is logged in).Hope these logs help you to fix it.
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ruuhl#32543 commented
Same issue on Mac
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Pastor#17112 commented
Same problem with the black screen
Don't know if it has something to do with adding bucket files to solve the "requesting format data" problem -
Matthaios#21746 commented
Same problem here on pc
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Fatal#67571 commented
Yup getting same issue on my phone as well. After the update the screen went black and all you can hear is the background noise.
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Kanfe#03112 commented
Same here, Android 10, One plus 6 device
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elpibe#60918 commented
for PC
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Viking#73678 commented
I'm having the same issue. Samsung Galaxy S20+ 5g on T-Mobile. I Google and tried everything I could find to fix it. Apn, vpn, uninsyall reinstall etc...
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elpibe#60918 commented
There is a problem with the update
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elpibe#60918 commented
Please fix it. I can not play