Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello, I also recently had a draft win count as my 3rd loss, and kicked me out of the draft - please advise

I played Premier draft and the event ended 1-3. However, I was actually 3-1. The last 2 wins were counted as losses. I would like AT LEAST a refund for the gems I used to join the draft.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

I was playing a Shadows Over Innistrad Premium draft, and I'd already lost two matches, so I was 0-2. I went to start my third match, I was paired, and then the matched exited with no message back to the draft menu. I started again, played, and won against a new opponent. I saw the victory screen. I then returned to the draft screen which showed that I was viewed as having gone 0-3! The match was ended.

This is ridiculous. Why would anyone play a draft if they have to pay money to only have wins counted as losses? This needs to be fixed and I need to be reimbursed for my draft.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

The opponent conceded in quick draft kamigawa neon dynasty and it counted their concession as my loss.

I played Premier Draft ONE. At 1-1 I won my 3rd match (the opponent conceeded), and somehow I got a win count and a loss count! This is wierd...

I was playing a premier draft event and even though I won my game it counted it as a loss and since it was the third loss I was unable to continue playing with my draft deck

I took my opponent to -8 cause they blocked incorrectly, and it also just said i lost

During my Premier Draft: Phyrexia I was suddenly dropped from a match, immediately queued for another match, won the match, and then it was counted as a loss for some reason.

1. I'm not sure how this could be replicated
2. PC
3. I was disconnected, won the following match, then it was counted as a loss
4. I should be disconnected, queued again, and then if I win the next match have it count as a win and proceed
5. I have attached a video showing it occurring. I wasn't able to get the earlier disconnect and re-queue but I got the victory to immediate loss.
6. No workaround

Issue still unsolved. Today on quick draft Crimson Vow same situation - attack with lethal, win game and counted as third loss

I won a game and should have been 2-2, but when I clicked through the victory screen it said the game counted as a loss, which I don't understand. Game happened on 2/18/23 at ~7pm. I was playing a red/white deck, don't have pictures unfortunately of the victory screen, but can you check the game logs that show I hit the opponent for lethal but it got counted as a loss?

Had a similar issue with an All Will Be One draft, won a game and got the victory screen but it shows the result as the 3rd loss, I am unable to continue with the deck I was playing.

My final win in my draft counted as a loss when my opponent scooped.

Dud this is ridiculous. The most basic of things winning is winning is not working. And way expensive. Your thieves.

It gets worse and worse and worse. Every time I think you can't make me madder you spit in my face again. Just sell the IP. Please please please.

Like why was it so annoying to report this. I'm just done doing business with you.

I was playing a Draft and was at 6:2. I wanted to start the last match but while waiting for an opponent, I lost my internet connection. I quickly clicked cancel, restored internet connection and was again at the draft screen with 6:2. I started to search for an oppopnent again and won the match.
But after the match, the draft screen showed 6:3 instead of 7:2. Also 17Lands which I use as my tracker counted the match as a win (See Screenshot with last match at 2023-01-28 17:03).

I suspect, that i entered a match while my internet connection was down and lost that phantom match due to a timeout.

But: Either I should have joined that match when I searched for a match the second time or the match should not have counted. Either way, I apparently "played" 7+3 matches in a draft, which should never be possible!

I've attached a screenshot of the draft end screen, the player.log and a screenshot of the 17Lands statistics for that draft.

my profile is linearb#04341

OS: OSX, Macbook m1

at about 8:02 PM EST on 1/25/23, I was playing an Explorer Bo1 event with a 4-2 record. In my 7th match I was paired against a mono U spirits deck. I won and they conceded, so my record should have been 5-2 allowing me to continue, but the client recorded it as a loss.

I am a professional software tester so I know these things happen but also it seems like win/loss reporting should be VERY HARD TO BREAK so it seems like some of your code is Not Very Good.

> In BRO quick draft, I won a game but it counted as a loss, which happened to be my 3rd loss so it ended my draft.

Exact same issue here.

What the tile says. Won the game, got the victory screen, then arena added a loss to my loss counter. It was the lass game I played