Premier Draft incorrectly adding losses
I joined a Strixhaven Premier draft.
My internet briefly disconnected (around 40 seconds) during the draft portion (early in pack 3).
After I reconnected there were no further issues with the draft or deckbuilding.
I lost my first game with the deck but received 2 losses on the tracker.
I won my second game and it was treated as a loss, removing me from the event with "3" losses and awarding only the minimum payout.
Hi, I joinded a Premier draft of Strixhaven. During the draft I had no problems.
Then after playing round 1, I had problems in Round 2. I was searching for a game. After nearly 3 Minutes I canceled and it tracked this as a loss. That happended a second time and even a third time where it "timed out". So i got tracked 3 losses without my fault because the program didn´t created a Game. So in total i played two games with two wins and because of the problems I got 3 losses and had two remove from the event with minimum payout.
Can you fix the Problem and offer me a compensation please. Thanks