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Earn a new deck stuck at 0:00:00

The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC

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gofrojomo#83826 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Olicaiman#26076 commented  ·   ·  Flag as inappropriate

    For everyone who still has this bug, I think it won't ever be fixed. Wizards already fixed it so it won't happen to new players, the ones who still have this are the people that were completing the deck missions when MID came out. Wizards knows this, instead if you report this bug they ask you if it happened after the MID release. They just don't care to fix this, there is not enough players for them to care, they can be making money with other players and lose the few that have this. Many instead already made a new account, but for the few of us that hadn't noticed or thought it would get fixed I guess we are f*****. They never addressed this error and never thought it deserved a rewards, even tho players have less cards and a bugged interface they see every day. I guess, knowing how wizards are, that this bug will happen again on the next rotation,l et's see. I hope I'm wrong with everything, but for what I've seen...

  • DragonSpanker#85480 commented  ·   ·  Flag as inappropriate

    whoever is paying wages of this trash support team; you wasting your money. they are so incapable they cant even reply tickets.

  • mbeardsley#63941 commented  ·   ·  Flag as inappropriate

    This has been going on for many months now...how about an update?
    Or at least a statement that it is being worked on?

  • Ringun#93756 commented  ·   ·  Flag as inappropriate

    Over one and a half thousand people affected, still #6 of all bugs/suggestions, and you cannot find the bandwidth to fix it. I know SW development is hard but shouldn't digital MTG be big enough to overcome these challenges?

  • RolledUhhp#52760 commented  ·   ·  Flag as inappropriate

    I thought I was just out of decks to earn, until I played this sitting next to someone who gets decks every day, and I've been playing for months without getting any more.

    I was about to add the promo codes I had from my physical decks, but I guess I'm just gonna Ebay them and move on - doesn't look like this is getting fixed.

  • thegreensong#77591 commented  ·   ·  Flag as inappropriate

    it would be appreciated if this matter could be attended too. im sure staff is low and minimally paid and this issue doesnt affect your bottom line enough to warrant its immediate attention, soo i understand...also im aware of my ability to redeem my previous cards ive bought in life. wich were plenty untill they were destroyed by roaches in a storage accident. how you accidentally let roaches into your storage unit idk but thats beside the point. i dont have access to my prior investments and have to work with in my means as well. if theres anything else i can do to help or be pro active , please let me know. thank you sincerely , your 90's baptised baptised fan.

  • ElGuapo#64062 commented  ·   ·  Flag as inappropriate

    Uninstalled a few days ago from all platforms. Sick of waiting for this to be fixed and sick of playing the single two-color deck that I unlocked before the bug halted my progress.

  • DragonSpanker#85480 commented  ·   ·  Flag as inappropriate

    Been almost 4 months, this is probably the most reported bug since then and real serious one for who are affected by it. It simply does not let you play the game properly without cards and decks, what kinda worse bug it has to be so you decide to fix this ****?? Yet they deny to fix this. Horrible dev team, horrible company.

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MTG Arena Bugs & Product Suggestions: Gameplay

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