Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
charles le sale#01435 commented
I have the same probleme for a month now...
After waiting over 3 weeks for support team to answer my ticket, i received a general explanation of what "Color Challenge" is and nothing about the problem itself like there is not any screenshot showing the problem or i did not explain the situation. My ticket was also marked as "solved" while i received no help or explanation about the issue. This is absurd.
Still stuck with this problem
I can't believe this is still a problem after rolling out a new block. Seriously, this is a game breaking bug, guess I'll just be uninstalling. **** this
If this isn't payed back to us I really don't see why to keep playing. I'm already massively underpowered a few days after the new rotation. Also this won't let me post the screenshot for whatever reason, the support site being buggy is a good bit though.
What's a player with a week-long experience last year like me supposed to do? I'm stuck with cards that I cannot use so I'm forced to play historic and be destroyed by decks and combos that are legal no more which of course makes it harder to gain the money needed to buy the packs which, admitted that each pack has 4 cards of the same color (which is, to say the least, a very optimistic way of putting it), would take me to buy at least 10 of them to build a completely random deck.
The fact that this bug is going on since 2020 is simply outrageous and I cannot see how a company I always praised like Wizards of the Coast is overlooking something so detrimental given the attention they give to D&D, its errata, and Sage's Advice.
LeTs AdD MoRe CoSeMetiCs tO tHe StOrE
same here, wanted to leave a comment to show wizards this is something they need to focus on and fix.
Pray for New players
Same here for over than a month. I think devs wont never fix this. It is so embarassing. Just give all of us the deck we cannot unlock.
Same for me. Been like this for weeks now. On both PC and mobile.
PLEASE FIX THIS!!!! This has been broken for over a month. I waited for the new update to hit, expecting it would get fixed, but its still broken. So now I am here complaining. Please assign someone to take a look at this.
We should be compensated ive not been able to get a new deck in weeks.
Still no fix for this? This is starting to get embarrassing.
3 updates, no fix.
I'm holding a lot of packs to open after this bug is solved so I do not waste dupes.
I'm unable to play with more decks because of this, since the farm of wildcards is not enough to build base decks to play.
Answer from supp:
Thank you for contacting Wizards of the Coast. It appears that this issue has already been reported to us. Using our Bug feedback site, we have added your vote to the bug titled Earn a new deck stuck at 0:00:00. For future bug reports, updates, and insights, you can view and enter them directly through our feedback site.
At this time, I'm afraid we are unable to provide an ETA for resolution on this issue. We apologize for the inconvenience and thank you for your patience while the issue is being investigated.
So "oh weekly quests don't work, here just take a code to redeem some compensation." vs. "Oh the deck challenges don't work, here go ahead and * yourself".
Adamas #82247 commented
Same here even after 3 updates, I've tried everything, please fix this
Adamas #82247 commented
Same issue for weeks, even after updates
3 update and no fix....
At least were you able to replicate the problem?
Over 1000 people report and no news about.