They aren’t going to fix it. Customer support won’t just give the decks because they “can’t”. Anyway, what incentive is there for them to fix it? It just means they don’t have to give free cards.

They don’t actually care. I contacted support and there are no plans to fix this. Why would they fix it if it gives away free cards?

For a very long time, I can't get new decks. No matter if I play on Windows or on my Android phone. The daily event is stuck on "waiting for a new deck, earn a New deck tomorrow" and I never get any.

You gave me a code 2 month ago but I still don't get new decks

I've had the same problem for months! :(

Stuck at 0 after a long break from the game. Please fix this soon! It's been this way for months. Can't you just reset the quest somehow?

Earn a new deck stuck at 0:00:00...

Humm is stuck for a month almost...

Everybody already said that.

No one is doing nothing ... this is a strange behavior from the support.

Anyway. Earn a new deck stuck at 0:00:00.

I wont put images of that because a lot of people got this problem.

My new deck quest has been stuck and i cannot collect any decks, it's been like this for months. My account is developed enough that I desperately don't want to restart.

Please fix this issue!

When the heck is this going to be fixed!!!!!!

i've had this problem since before January

This is a major bug that has not been fixed. I can not get customer support for this issue? How long has this been going on for? It has been like this for weeks on my account.

same here. I've been absent for a while before completing the challenges for the multicolor decks. Now I'm back and it happens.

please fix this now. It makes the game not fun to play if I can't get new cards as fast as everyone else.

I was playing with a friend when he told me about collecting the dual color decks after completing the color challenges. I didn't know exactly what he meant but finally saw the quest for getting them. I then realized that it is stuck and I cannot collect all of the dual color decks.

Having the exact same problem. Never refreshes and really need it fixed.
2022.13.10.4008.913722

Started playing again after quite some time and it’s stuck since I logged in again. Even had some multicolor decks from last year and didn’t receive the new ones from this year.

The countdown has been stuck for days at 0:00:00, maybe due to the fact that I only logged back after some months away from the game

I also am seeing this issue. The reward reset counter is stuck at 00:00:00 and never refreshes

Stuck since last week

Stuck at 00:00:00 for a about a month....