Reaching Mythic rank sets ranks to Beginner
Steps to reproduce:
-> Reach Mythic (was in Limited for me)
Platform: PC
Actual results I'm experiencing: my Limited and Constructed rank both show as Beginner Tier 0, both in and out of game. When I win a game, I get no update to my rank afterwards - only a "Victory" screen.
Expected results: profile and in-game should display Mythic tier and rank; end of game screen should update numerical rank.
Obviously this is really bad :D
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SovenasArk#69175 commented
Stuck in bronze 0 with no rank gain. I sent them a support ticket and they just added my vote to a topic on the forum from 2 years ago. Hope this gets fixed soon.
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Ves#09188 commented
after the update there is a shift in draft, but not in ranked games
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UnboundJules#86120 commented
No progress yet been stuck at bronze 0 since the creation of my account
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Bear Wizard#79443 commented
Still not gaining any rank. Been playing for weeks without any rank increase.
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CoolEric#34350 commented
Nothing changed after update. Still can not rank up past bronze zero.
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Ves#09188 commented
nothing changed after update
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moocow#83971 commented
Thanks WOTC, got a bunch of free gems which is appreciated.
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apollo#45276 commented
While I'm glad the people here are getting some compensation, it just helps prove how ridiculously random and arbitrary WotC reimbursement policies are. How about giving me what I paid for a year ago? I'm still waiting...
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kotleta#27226 commented
similar situation, got to mythic but game says its begginer rank
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Jimtim0953#99342 commented
yeah I just got granted 10K gems as compensation, and so the affected account did. But I just wonder if it’s fair enough for somebody stuck for 2 weeks or more?
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phelix#59885 commented
I was awarded 10,000 gems as compensation. Not sure if it's automatic or if you need a ticket, I had a ticket open.
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joetotheg#65043 commented
I didn't experience this specific bug but I experience a bunch of game breaking bugs over the last month. Can I also have gem compensation or is it only for people experience this specific issue?
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mohikan22#57222 commented
how wierd :D
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leyanlo#09725 commented
Ranking is back now. Sad that I lost all the gems from the draft I was playing when the bug occurred, though. Also that I couldn’t complete any daily quests or play any drafts for a few days :-(
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jamdu857#13991 commented
anyone have this issue resolved yet?
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seb59150#48282 commented
Just send this mail. Will let you know about the answer
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seb59150#48282 commented
They need to give us compensetion. I lost a lot. Mastery progress, 2 weeks of daily quest and most important 2 weeks without playing !!!!
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phelix#59885 commented
They're not compensating anyone for ****. They set my ticket to "resolved" without any response or action. Others are getting explicit answers that they are not being compensated. Wouldn't want to set the precedent that people are entitled to be able to actually use the service they paid for.
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meep98324#05920 commented
Ranking is back! Hopefully there is some compensation for all of the time lost.
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camargo#66669 commented
I Hope they give everyone their gems back