after the update there is a shift in draft, but not in ranked games

No progress yet been stuck at bronze 0 since the creation of my account

Still not gaining any rank. Been playing for weeks without any rank increase.

Nothing changed after update. Still can not rank up past bronze zero.

nothing changed after update

Thanks WOTC, got a bunch of free gems which is appreciated.

While I'm glad the people here are getting some compensation, it just helps prove how ridiculously random and arbitrary WotC reimbursement policies are. How about giving me what I paid for a year ago? I'm still waiting...

similar situation, got to mythic but game says its begginer rank

yeah I just got granted 10K gems as compensation, and so the affected account did. But I just wonder if it’s fair enough for somebody stuck for 2 weeks or more?

I was awarded 10,000 gems as compensation. Not sure if it's automatic or if you need a ticket, I had a ticket open.

I didn't experience this specific bug but I experience a bunch of game breaking bugs over the last month. Can I also have gem compensation or is it only for people experience this specific issue?

how wierd :D

Ranking is back now. Sad that I lost all the gems from the draft I was playing when the bug occurred, though. Also that I couldn’t complete any daily quests or play any drafts for a few days :-(

anyone have this issue resolved yet?

Just send this mail. Will let you know about the answer

They need to give us compensetion. I lost a lot. Mastery progress, 2 weeks of daily quest and most important 2 weeks without playing !!!!

They're not compensating anyone for ****. They set my ticket to "resolved" without any response or action. Others are getting explicit answers that they are not being compensated. Wouldn't want to set the precedent that people are entitled to be able to actually use the service they paid for.

Ranking is back! Hopefully there is some compensation for all of the time lost.

I Hope they give everyone their gems back

Wizards of the Coast terms of service. They feel like there can be no legal repercussions no matter how they handle this situation… Disgusting and Shameful!