Reaching Mythic rank sets ranks to Beginner
Steps to reproduce:
-> Reach Mythic (was in Limited for me)
Platform: PC
Actual results I'm experiencing: my Limited and Constructed rank both show as Beginner Tier 0, both in and out of game. When I win a game, I get no update to my rank afterwards - only a "Victory" screen.
Expected results: profile and in-game should display Mythic tier and rank; end of game screen should update numerical rank.
Obviously this is really bad :D
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EcheBreak#91811 commented
Having the same issue. Real bummer
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Odis#36558 commented
This is comedy at this point.
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WiLDRAGE#96266 commented
It is unacceptable that a bug of this magnitude has made it into the production environment. The entire reward system of Arena is premised upon wins and losses and that some people are unable to participate in that system is simply reprehensible.
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illmundo#68054 commented
Just wanted to write to them for the third time and now I finally see that I share a bug with a bunch of people. How are you not able to solve this in two weeks is beyond comprehension and ignoring this like kids surely won't take it away.
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moocow#83971 commented
Dear WOTC, until now, I have always received satisfactory customer support and compensation for the various bugs that have plagued arena for the past two years. Why is it that when you have the most serious gameplay ruining failure you will not communicate about it? People have invested large amounts of time and money into this product and this is disrespectful to your loyal customers, who love this game and really just want a functioning client and the trust that our investment will not go to waste. Is it too much for you to hire enough developers to make the client run successfully. Is this bug really so serious that you cannot fix it in two weeks, let alone acknowledge its existence?
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Khazad777#28584 commented
Same happened to me a few days ago upon reaching mythic. Daily quests are kaput and wins and losses don't matter in events. I submitted a ticket with no response outside of "We added your vote to the known issue". This is the first time I ever tried to get Mythic in limited (and achieved it) so this whole thing is pretty disappointing.
I think it's pretty unfair that there hasn't been an announcement to prevent this from happening to other players. I understand that they wouldn't want to discourage people from joining events but having your account be unusable upon making mythic is a big deal.
I hope that there will be some level of clarity offered up to the affected players and at the least have an announcement so this doesn't keep happening to other players. I know If I had known about it (and it's been going on for almost 2 weeks before it happened to me), I would have changed my play pattern so I didn't make Mythic. It's a shame that what should have been a fun (albeit minor) achievement has been soured so badly.
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WodanRight#54810 commented
Same. How have they not fixed this after TWO WEEKS!!!???
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Vote Environment #81701 commented
Me too, exact same issue
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Zeross#43549 commented
Same here :o
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VictorPattee#75677 commented
Closed and started the game many times with no effect. Every event progression is stuck, impossible to get rewards, this sucks. Started when I reach mythic, like everyone else.
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Million#05929 commented
No reply no matter how many times I contact you!
It's the first time for such a playful company!
I want you to close the arena until the bug is completely fixed! -
Rest_In_Pieces77#57024 commented
I am extremely disappointed that this bug is not even being acknowledged officially. When you report the problem they claim to be aware of it but it does not appear on Status page and there is no information and when/if it will be resolved. It has been around 2 weeks for me now and I have not been playing during this time. I think if they does not get resolved quickly and in a way that compensates the players for this I will be done with Arena. I will also demand a refund for all the wildcards/card pool. I would suggest we all get together and make a united claim. Taking away our ability to use our accounts is basically the same as a bank not letting you use your own money. It’s just wrong and the fact that nothing is being done is like I said just extremely disappointing.
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breezee#60012 commented
wizards dosent care about us period. weeks and no email no response nothing. i want a refund for every gem i ever bought because this company is ******** and id rather spend my money elseware. why play a game when the owner of that game considers you a joke? and FYI people, you will NOT be compensated by wizards if thats what your hoping for. they consider us all trash and dont give 2 ***** about any of the players.
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Irving#94387 commented
Although there are currently only 349 votes in this thread, considering that it's a bit over two weeks since the beginning of the season, I'm confident there are currently over 1000 players affected by this abysmal bug. There is no doubt the approach of WoTC (or rather the utter lack of any kind of approach) towards the issue has made me, and probably most of you, lose any possible remains of confidence and trust in the company. Don't make a mistake guys, we limited mythic players are not necessarily the best, but surely the ones who invest more time, and likely spend more money in the software. Let's all do an effort to keep united and make sure we have tickets open and don't let them ***** us big time. An unprecedented compensation is in order for all of us impacted by this.
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LazerLama#27705 commented
was nice missing out on the arena open, thanks WotC
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Daqqer#01008 commented
I reached Mythic in Limited today, which set both my Constructed and Limited ranks to Beginner Tier 0, as if I hadn't played a single game yet. Looking at other peoples comments on this, further wins won't solve the issue. I did qualify last month, but it's still nice to actually be Mythic and see your ranking.
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Ghost_dog#55373 commented
The same thing happened to me when i was 5-0 in draft not sure if i should continue playing or not but I'm supposed to be already 7-1 and draft should be ended, but nothing happened yet and my rank is as beginner :/
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Jimtim0953#99342 commented
Can’t believe I suffered from this bug since 8/31 without any solution, it’s a huge, huge disappointment that I can’t play my favorite cube draft and Arena Open, hope WOTC could give all of loyal players a clear statement and treatment.
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kamman#75025 commented
This is really bad. I had this bug since 6th September and other people had it to. No developer had the idea to look into this before a big tournament, like the Open, to see if people will be affected negatively. Please get this fix and get to professional level were things like this are looked at earlier. We do pay for this stuff.
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agabbert#99903 commented
Not only did this happen to me, but the draft is now stuck and I don't get credits for wins or losses. I hit mythic at 5-0, and am now 7-1, but it still shows 5-0. So the problem is worse than just the rank update issue.