retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?
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Wumbo#40370 commented
Same here on WIn 10 after the last major update a few days ago. Before that everything worked fine. Now sometimes it randomly works after rebooting, but most of the time it does not.
Already tried reinstalling the entire game. And also tried every "fix" suggested according to network settings (proxy, vpn, ...) and other stuff (restarting the game, rebooting the system, rebooting the router, ...) I found on the net.
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LouisB#71688 commented
I'm getting this and cannot log in.
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muppetmuppet#26590 commented
same problem. Using my laptop on the same connection it worked fine. PC refusing to retrieve asset manifest.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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mplatov d'azure#57728 commented
retrieving asset manifest failure. using PC. "retry" 'd several times , game won't start. uninstalled & reinstalled APP- no good. all other internet connections working fine.
please advise, thank you. -
ragemancer#37233 commented
Having same issue now for days. I guess I stop playing arena.
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Voyager1#82633 commented
Same issue on my Windows PC and iPad. I can usually get it to work if I connect to my phone hotspot, get the game launched and stable, then switch back to my WiFi.
This is really frustrating, WoTC. Especially because, as far as I’m aware, there has been no comment on this from the company. Communication is essential! Why are we still having to tell you this in 2023?
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SharkAttack#31528 commented
Same! MTG please help us!
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CastePablo#68330 commented
For some reason this was never fixed. I found a ton of different reports on different platforms about this without any real solution from WotC.
The only workaround i know of is to switch your public IP (usually restarting your router will do it), or route your traffic through another device like a phone's hotspot.
I found this to happen more often if i switch between platforms (i play on PC and Mac).
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TKisely#35730 commented
Have the same issue again and again. I paid too much for this. And it isn’t an unknown issue…
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dhurt#46331 commented
The only thing I've been able to do is to create a hot spot with my phone and connect that way. But I need to do this every time I open the app regardless if it was already logged in or not.
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Dih#49199 commented
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do? -
Dih#49199 commented
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?