Account blank after reinstalled
None of my cards, decks, cosmetic avatars, deck sleeves and rank Platinum4 3 days before ends are on my account for MTG Arena. After the reinstall when game refuses to update in game or in app store. It had me sign in under the same account name and pw that were remembered and required. The game then requires the tutorial and color challenge to unlock pvp and other features. Did it still none of anything that I've gotten in the store are back. So what's up? Is this normal? This seems like a problem for quality of entertainment. Reflecting poorly on your priorities for community growth and satisfaction. I committed time and effort to build decks with strategies. Now they are gone because I wanted to keep playing? Seems like a break down in communication.