hi since 02/24 i noticed i didn't received all the reward i was supposed to receive from the neon dynasty mastery pass i purchased on my mtg arena account. i tried ti conctat the customer support via mail (as i usually do) but didn't received an answer so i'm tring here.

i would like to receive all the reward i was supposed to receive.

i noticed i didn't received the mythic ircs from levels 5 11 18 31 etc, i don't know if i received the right amount of Gold gems and packs i was supposed to because i didn't managed to keep track of all of them.

i tried to put my log in the attachment e but then It was impossible to send my message, It was 28 MB so i'm tring to send the request without the log (i tried to upload a compressed version with rar but It said the format wasn't supported), contact me if you Need the logs or other infos.

thank you