Client Crashed / Wouldn't Rejoin Match
Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.
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redcoaster111#65455 commented
After entering queue for kamigawa premier draft, game crashed a few seconds after displaying "Waiting for opponent". When relaunching the game, it loaded up to this point, then crashed immediately. Due to this, I wasn't able to get video and was given a game loss due to timing out.
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pebbles#19045 commented
Ocurred once more. I update my OS to WIndows 11, but the problem still persists. This marks six games total lost due to this glitch.
I am leaving the corresponding game log.
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pebbles#19045 commented
Ocurred once again. I am leaving the corresponding Game Log.
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pebbles#19045 commented
It ocurred once again. I documented the crashing and will attach my game log.I've gone through the steps in the FAQ for Recurring Game Crashes and none of the methods suggested have helped. I now require full compensation for the games lost.
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pebbles#19045 commented
This glitch ocurred once again. Every single instance ocurred on a different Premier Draft.
This already accounts for three losses over the span of my time playing Premier Drafts (Approximately six Drafts). I cannot continue playing if at any given moment I can lose my gems.I ask that you please fix this bug, and I now ask for compensation on AT LEAST one of these Drafts. Thank you
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pebbles#19045 commented
It happened again! Please fix your services! I can't believe I lost two games now just because the client doesn't work properly!
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pebbles#19045 commented
Joined a Premier Draft game. When the game matched my opponent, my client crashed. Every attempt to reopen the client resulted in a crash.
After I was finally able to open the client, it marked the game as lost, even though I couldn't even play it.