unopened packs disappeared
A few days ago i activated a code in the store giving me packs for the yet to be released expansion.
Although the Packs tab still has a shiny dot under it, the packs themselves are now gone. Or invisible.

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BirdOfHermes#05631 commented
5 Dominaria United packs vanished after i opened 50 packs.
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Lorenzo#94895 commented
I have the same issue. Put in the Baulders Gate Commander Legends code and the packs were invisible, unable to collect.
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Mikail#08317 commented
Same issue here, the packs were visible but locked just after the pre-release but then became invisible.
As a side note - the indicator should not be highlighted when there are packs you cannot open, it's really annoying. -
SirLoin815#54338 commented
Ditto
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Kdawg#21775 commented
I'm having the same issue, along with packs I've won not showing up too.
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JT_FrostBite#06279 commented
I have the exact same issue... the "packs" section is just straight up empty. Not even the button to "get more packs" is showing
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murko vost#62437 commented
I gained 6 packs after use the code : D59A4-6E03c-39E28-5C4B6-9C25D
This packs disappeared after around 4 days.
Can you solve the problem please ? -
Drecsky#85107 commented
I have the same issue. Put in the Baulders Gate Commander Legends code and the packs were invisible, unable to collect.