unopened packs disappeared
A few days ago i activated a code in the store giving me packs for the yet to be released expansion.
Although the Packs tab still has a shiny dot under it, the packs themselves are now gone. Or invisible.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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Firebit#04761 commented
The same happened to me! Just tried opening 10 packs of wilds of eldraine but it logged off and I was left with 10 packs less then when I started. When I went to my collection i saw that there where no packs that had been opened… Dosent feel good
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Mister last-minute#27223 commented
I have the same issue with the LOTR Prerelease packs. After the update the packs were gone. I entered the code 2 days ago and needed to wait for the update of 20 june. After the update the packs were gone.
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Jackipoo#41727 commented
Same issue. Packs from prelease are missing all of a sudden.
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CMiRi#70825 commented
Same issue here
Yesterday I insert my prerelease code and get 6 packs for LOTR expansion and today they're missing -
BirdOfHermes#05631 commented
5 Dominaria United packs vanished after i opened 50 packs.
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Lorenzo#94895 commented
I have the same issue. Put in the Baulders Gate Commander Legends code and the packs were invisible, unable to collect.
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Mikail#08317 commented
Same issue here, the packs were visible but locked just after the pre-release but then became invisible.
As a side note - the indicator should not be highlighted when there are packs you cannot open, it's really annoying. -
SirLoin815#54338 commented
Ditto
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Kdawg#21775 commented
I'm having the same issue, along with packs I've won not showing up too.
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JT_FrostBite#06279 commented
I have the exact same issue... the "packs" section is just straight up empty. Not even the button to "get more packs" is showing
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murko vost#62437 commented
I gained 6 packs after use the code : D59A4-6E03c-39E28-5C4B6-9C25D
This packs disappeared after around 4 days.
Can you solve the problem please ? -
Drecsky#85107 commented
I have the same issue. Put in the Baulders Gate Commander Legends code and the packs were invisible, unable to collect.