MTGA Dominaria United prerelease code redeemed, clicked redeem, but no packs were delivered
Arena code from prerelease event was entered and accepted fine. Upon clicking "REDEEM" I have one pack, not six, in my PACKS tab. Tried code again and it says it has already been used.
GrizzlorGrumblechrist#26427
shared this idea
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khuulghuul#52650
commented
I have the same issue but this time with the prerelease codes of bloomburrow. I redeemed the codes successfully but there are no packs visible under the "packs" section. But the section is highlighted as if there were new packs to open. since blomburrow will release today I think this could be the issue of not availability of bloomborrow yet. on the other hand it is a little confusing that I can have prerelease codes before official release, can redeem them successfully but still not able to open the packs.
suggestion for improvement:
1. change the process of redeeming prerelease codes before official release
or
2. clearly comunicate that prereleae codes can be redeemed before official release but are only availabale when the set has its official release. -
Hermione#33470
commented
Today an hour or two after WOE was added to Arena, I entered my code from attending an in person prerelease to get 6 packs on arena. The code said it was successfully redeemed. However, even after restarting Arena there were no WOE packs to open in my account. My code (which now says "code already redeemed" if I try to enter it again) was: 86021-d4c9f-03fc7-1221c-c66a7