network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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ashburn98#80727
shared this idea
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mbrewer192#05846
commented
Same here in the UK since Monday. Both PC and mobile get this error on home broadband.
Only way I have got it working is using a VPN or mobile data.
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Seagoon#57638
commented
Same error for 3 days now (UK). Reinstalled client. Flushed DNS etc as per link:
https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset
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PadanFain#10537
commented
Same here... This is getting ridiculous. Customer support reply that they wont help either!
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Trollman#39504
commented
Getting this exact problem in the UK.
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philours#94267
commented
same here in singapore , work fine , strated to lag after lauching a draft , now i m unable to reconnect , unable to locate collection
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tonks#67612
commented
Still happening for me. Already a few days now.
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adiprim#76300
commented
same here...
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Jouwze#73448
commented
Same here!
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Darka#21161
commented
i can enter the game, check it.
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zaphoh16#81289
commented
This is happening for me on my computer and mobile. I can't log in on either device and get the same error message.
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AnJ#16818
commented
Same problem
Thx for giving a chanse to complete event (no)
Give event tokens (5-6) to people for free!!!
U screwed up Wizards -
andrekelley#11821
commented
Same problem in Slovakia.
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Alberto#48424
commented
Same problem from the Netherlads
Status page says everthing is ok
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Darka#21161
commented
Same here from Spain. Looks like a massive problem.
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gargantuoso#83956
commented
same here italy the problem seem to be with wi fi coonection
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PabNAC#25482
commented
Same problem from Spain
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Altanar85#74033
commented
Same problem here from France
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Lokingo#61338
commented
Same problem
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Lokingo#61338
commented
Same problem(italy), i can’t play (iPhone and windows pc)
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aaaaaaaaaaaaaaa#68000
commented
MTG Arena Status Page
All Systems OperationalSeems like they are not fixing this any time soon.
