network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Zrzut ekranu (667).png 34 KB -
Screenshot (4).png 39 KB -
UTC_Log - 09-08-2023 11.22.37.log 411 KB -
Screenshot_20230701_152901_Magic.jpg 82 KB -
Screenshot_20230607_171437_Magic.jpg 84 KB -
Screenshot_2023-04-23-21-02-44-390_com.wizards.mtga.jpg 84 KB -
MTG Arena error.png 8 KB -
mtga network error unable to get collection.png 65 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
Screenshot 2023-02-07 at 22.32.13.png 31 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
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Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
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ashburn98#80727
shared this idea
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Jashkar#45095
commented
Until yesterday all was working without problems, not takes a huge amount of time on "Connecting with Server" and then gives error with network connection! It's obviously some kind of bug or mess on your side!
Yesterday everything was working fine!OS: Windows 10
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Balthiero#83516
commented
Same Here
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Furion91#27381
commented
Hi,
I'm receiving this error after the "waiting for the server" screen: "unable to get collection. Please try again later" (see screenshots attached).
If I tap on Ok, i get the error "there was a problem communicating with the server" (again, see screenshots).
My connection works fine with other games and apps, and it's the same connection that's worked until yesterday and for months with Arena too.
I logged out and back in, uninstalled and reinstalled the Arena app, nothing worked so far.
Could you help? Thanks.