@oculus
I have the same Problem. I can't connect with my provider connection.It doesn't matter whether I try it with a Windows desktop PC, Apple imac or iPad.
But when I try using my cell phone's mobile data connection, it works. Can someone please help me how to fix the problem?
Thank you!

When I connect via my mobile, the problem disappears, but connected to my home WiFi it suddenly does not work anymore since yesterday

Unable to get Collection. Again. But somehow status says all green like always.
Seems the staff are unable to make a functioning program.

Now me too on android phone and pc notebook

Same here since tuesday ...

Again today, after a midweek event game.

The same problem on sunday, then monday was ok but now i can't play again. After two games of limited who the software works correctly, in the third game I was unable to play a real game with a lot of lag. I play a standard game in order to see if Magic Arena is OK. The game plays normally. I log out and exit the game in order to restart and now I can't log again.

10 minutes later I can log into MTGA again. Server wait times are long. I play a single match with lags and I don't have all the messages around the avatar. Server wait times after the match was long too. I log out because it's too difficult to play.

I've got the same problem too here

Same problem

Same issue here.
Can't play.

Same here for 3 days in a row

same problem here

The same problem on sunday, then yesterday was ok but now i can't play again.

Same problem for me, impossible to reach my collection. Same thing on laptop and phone. Don't know why. Wifi and 4g+ are all ok. I tried many things but still not working...

Was playing this morning (10 AM GMT+1), the game crashed.
And now I only get :
Network Error
Unable to get Collection.

Any IP Address or route change who propagated this morning ?

Same message for me: unable to get collection-Network error. I got the same problem on my laptop and on my phone since yesterday. Please help me, I want to play. I already try to uninstall and reinstall the app. Thx

same problem what can we do?
please wizard

Was playing this morning, the game crashed and now I only get :
Network Error
Unable to get collection

Any IP Address or route change who propagated this morning (GMT+1) ?

Same problem…
« Unable to get collection », can’t play anymore.
Is there a solution ?

To Wizard developpers and administrators :

This issue can be either server or database related.

Regarding servers, is cluster infrastructure sufficient enough to support the growing number of players ? (Load balancing, number of servers per cluster, …)
Regarding databases, is the free space sufficient enough for databases to work ? Or the maximum number of simultaneous connexions is sometimes reached ? (Verify database free space and verify database config).

N.B. : Depending on the kind of database (oracle, Postgres, Ingres, Mongodb), the config might be modified/checked differently.

I hope you will find a way to solve your servers or databases issues.