Can't log to my account that's been enabled after a ban
It's everything in the title, my account has been terminated about 6 month ago, recently I've been pleased to receive a mail saying that it was enabled. But since that mail I still encounter the same error message for a banned account:
"an unexpected error occured (error code: fobidden), please try again".
I sent 2 tickets, one is noted "solved" but none has been answered I absolutly don't understand what's going on and what to do or if there is a delay and how long in this case ????
Thanks for helping