Touch screen not functional after update
touch screen does not work for many people after the update
a few more days, and we'll be at 6 months with this bug. Congrats everyone!
Plase we need this fix soon as possible
Still not working. Is it that big an issue? Release a statement.
For what it's worth, touch screen does still work if you run MTGA through Wine on Linux.
Seriously... WHY IS THIS STILL BROKEN!!!!!!
I've tried reaching out to @Wizards_help via twitter; maybe they can give some updates at least
notice me senpai!
how can I use mtga on my surface pro without mouse and keyboard? The touch screen works on my phone but not the surface tablet? Don't understand
Maybe we need to send the Pinkertons to get some movement on this.
Same here, bought a touchscreen laptop especially to play arena, not working since then...
pls fix, it used to work fine :(
with the newest update 2023.25.10.4549.1000649 still not yet fixed
The onsiest#03858 commented
It is very difficult for me to use a mouse because of my hands. Playing on arena with the touch screen was fabulous and let me play all that I wanted. Now playing for too long is difficult and painful. Please, Please fix this!!
I bought a touchscreen laptop to play arena, it hasnt worked for 4 months. it sucks.
I recommend everyone requesting a fix use LinkedIn to find employees who work on Arena and send **POLITE** emails (template is [firstname].[lastname]@wizards.com) outlining the issue and requesting a fix.
At this point, it seems rather clear that this feedback channel is not monitored. Ninja's Kunai and Citizen's Crowbar bug has long since been fixed but the tickets here still remain open and have not received official response.
Here is a template to use in your message:
I hope this message finds you well. I am writing to you regarding the Windows touchscreen support ticket in the MTGA feedback forum. This issue was reported in December 2022, yet the issue is not even listed on the Known Issues page, nor has the ticket received acknowledgement from a Wizards representative. This is an important feature, and the lack of response is frustrating and disappointing.
I am hoping that reaching out directly will be more effective. Can you please ensure that the appropriate team is aware of this issue, and provide us with a response on the ticket?
Totally sucks that after this many months not fixed especially when so many people need it for a disability like I have and I'm totally feeling like you just don't give **** about disabled people. Since broken my gameplay totally sucks I do not enjoy the game and I struggle and very often have to ask somebody to help me play a game fricking sickening.Use to spend money on the game but will never spend money again on it as long as this is an issue
Can't believe this still isn't fixed. I bought a 2 in 1 specifically to play arena with touchscreen functionality. It is mind blowing this still hasn't been fixed.
Erik IV#25860 commented
It is not borderline incompetent, it is incompetent. Just imagine how incompetent you have to be to break touch screen support, not catch it in testing and release a broken version. Not listening to your users when they report it is beyond incompetent.
Please fix this. I have touch screen only Windows devices. Touch used to work fine in Windows. It is borderline incompetent that you haven't even acknowledged this bug yet.