Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.
It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and waited around half an hour, and then when I just opened the game again, I had 3 losses in the draft.
My record before this crash was 4-2.
I haven't clicked "claim prize" for this draft yet, but I probably will soon as I would like to play another draft.
Is it possible to be reimbursed somehow for the missed game and missed potential of gems from more wins?
---I just tried to upload the .crash file which I created but it would not upload, saying: The following files are not supported and have been removed: ....
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Same happened to me already 4 times, 3 on quick draft for lor of the rings, and today it happened on a ranked game
This has also been happening to me from time to time throughout april and I just got screwed out of my last match in my March of Machines draft.