Bug - Getting stuck in matchmaking and losing matches due to canceling
I had a premiere draft run going (with a really nice deck I might add) and what I noticed was that all of a sudden I had 2 losses instead of 1 after a match. The problem started when I was in a match queue. I waited for about 4-5 minutes before I canceled, since I didn't get paired with any opponent. When I canceled, my draft "wins/losses" hadn't changed but after the next game I had 1 more loss than earlier. The same thing happened for my "final" game. I had a score of 4 wins 2 losses (1 of which was due to the bug). Once again i canceled during match queue due to taking too long and when i re-entered, played a match, which I won I got back to my draft and had a score of 4-3 instead of 5-2. All in all I feel cheated of a great draft run and draft rank ladder points due to the bug. I run on PC.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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[Deleted User] commented
For Draft problems go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ and select "Report a problem with my event."
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BigCheese#23714 commented
Was 5-2 in my quick draft and queued up for a match. It got stuck at "Waiting for opponent" and when I hit cancel it sent me back to the draft page but counted that as a loss, eliminating me from the event.
Please refund my entry as I got eliminated from being able to compete for the higher prizes at 6 and 7 wins due to the bug,