I am unable to purcahase Gems on my MTG Arena account. Whenever I go to purchase them, the screen goes to 'Waiting for server', then either freezes or eventually after about 7 or 8 minutes goes to 'unable to access Server or something Similar.

I can play games and Draft fine, but cannot buy Gems with which to play.

Please advise as to what to do; i have contacted Customer Support and they Directed me here.