BUG: Unknown Error on golden pack opening & lost a pack?
9/5/2023
Hi,
I was opening golden packs. I started with 5 golden packs total and the first opened fine. However, on attempting to open the second pack rather than an animated opening of pack+display of opened cards, a popup error was displayed with no details (just 'Error'). As there was not much that I could do, I just clicked to continue. At this time I noticed my home screen had updated (tho that may have nothing to do with the error). I then went back to packs intending to open more. Opened one more golden pack just fine and then realized I only had two golden packs left (after only opening 2 now of the original 5). I suspect I may have lost a golden pack due to the unknown error (I checked new cards and couldn't spot new cards that might have come from the error'd pack - just cards from the 2 packs that opened w no issues & a few cards added on login). Please help. Thank you.
Platform: PC
Results: lost golden pack
Expected: no lost packs
Log attached - hopefully it'll show the issue or prove that I did not receive pack.
![](https://secure.gravatar.com/avatar/71a0a5a4445a38cadc44a0d2a3c6d6be?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Marofa#65099 commented
It also happened to me, I just open the 20 alchemy cards and the second golden pack just disappeared...