Connection Issue 19/09
19/09 Arena crashed (PC, Stable internet connection, nothing else running) mid draft causing the auto draft function to poorly select a deck.
I played one game with it last night and have returned today 20/09 12:12 to continue. As I returned to my game I can see premium draft is no longer available. So not only have you taken my gems (1500) and wasted my time, the opion is no longer unavailable. I now dont have the gems to play quick draft and I'm really dissappointed.
I would like a refund of 3000 gems to compensate me for my inconvenience as I've invested a lot into your product and it feels that wizards have taken the money and run.
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.