Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
Update - My girlfriends mobile app was working for her account and successfully completed the recent update. Since I knew her update had worked with no corrupt files, I logged her out and tried to log in and was met with the same error message, so it has to somehow be linked to my account.
Grimmly#34691
shared this idea
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KiloDeltaKilo#98782
commented
I wouldn’t take years off my life troubleshooting this issue because it is entirely up to Wizards to fix this issue themselves. This problem happens to specific accounts each major update with days, weeks, or months to take to fix. Do a little internet search for yourself, search for “error updating data” mtg arena… it’s is a reoccurring issue going back at least 4 years. Every time this happens Wizards quietly releases a back-end fix but they do not consider accessibility a priority for these accounts. Some effected accounts have been locked out for the entire time between releases. Basically all you can do is wait and accept that fact that others are happily playing the starter decks, drafting, busting open new packs on Arena…but you specifically can’t!
I encourage everyone experiencing this issue to do a quick search and look at the dates of the posts. It is a reoccurring issue they don’t know how to prevent! Bonus: don’t expect any compensation for missed dailies and events because WOTC doesn’t care in the slightest.
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TheKMitch#45527
commented
Did anyone else here with this bug enter the MKM Story Decks event and have it glitch out on you so you could no longer select a deck/keep playing the event? It seems to be a common issue among those with this problem on Reddit.
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TheKMitch#45527
commented
Same problem for me on all 4 of my devices. I'm able to reinstall Arena and log into another account with no errors, but my main account is locked out completely because of this bug.
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swp#23186
commented
Same issue here. Turned off the firewall, windows defender, et al. Deleted the MTGA directory Validated wifi is good. Still no joy.
How is this stalling at the download to install if it's an account issue? Is there some registry setting that got corrupted?
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Elevenity#29099
commented
I'm also encountering this error. Hoping for a resolution soon.
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stoz#50522
commented
Encountering this issue too. Tried several devices, several connections, and also delete + reinstall. Seems to be an account corruption issue.
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themenace#38099
commented
I have the same problem on both Windows and Android. It appears to be tied to the account. The behavior is exactly like the previous bug from mid-December 2023 that involved accounts with certain cards in brawl decks, I think it was?