Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
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gutshot#53891 commented
haven't been able to play a game on my PC for months
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k-champ#83707 commented
I have a question guys because i'm just curious, why does it work when it is in medium? Whats the explanation?
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romcd#64543 commented
Oh my god. I literally spent months trying to resolve this. Just changed the graphics settings to Medium. Worked instantly. Unbelievable.
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Riever#17247 commented
Unplayable now let alone opening store or mastery
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gasquash#38571 commented
Same here! In my mac game just freeze when I pass the mouse on icons. If I have luck game decide to work with somo bugs but its unstable.
Tried to reinstall, change video to low quality and no sound. Nothing change...
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CaptainChaos#28356 commented
This freeze is also now occurring on Linux OS with Lutris emulator running on my Ubuntu Linux laptop, but MTGA works fine on my home Ubuntu (same version) desktop server also running under Lutris emulator (same version).
So, My Windows 10 Home OS Build 19045.5011 laptop has this bug, my Ubuntu 22.04.5 LTS Linux laptop with Lutris Windows emulator 0.5.17 has this bug, but desktop with Ubuntu 22.0.4.5 LTS Linux and Lutris Windows emulator 0.5.17 does NOT have this bug.
UPDATE: Changing graphics to Medium fixed both Windows and Linux laptops. The desktop was set to Medium the first time I installed it, so never had issue there because I accidentally used the workaround there! LOL!!! -
DarkUnicorns#67114 commented
the game freezes for a few seconds, for example, the loading circle rotates, and then does not die. This can happen both when loading the battle, and in the battle itself. At the moment, I paid 10k gold for the draft and I can not go in.
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MonkeyDoo#64046 commented
Even reducing graphics to Low doesn't work for me, although Windows etc. is up to date. Question. Why are WOC so bad at this? I really don't understand how I had a usable game in September and a month later the company hosting it still haven't resolved a critical issue? Why are we all having to work so hard to find workarounds?...
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weirdpeirce#88929 commented
I am now having this same issue after the update today, was working fine before the update.
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k-champ#83707 commented
I had the same problem after the update but after I saw your comments here guys to change graphics to medium, It worked! Thank you guys I love you!
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Showala#71697 commented
Uninstalling and reinstalling Arena and my drivers did nothing. Switching graphics to medium worked 🤦♂️
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teheran96#89790 commented
finally solved with Mac Sequoia 15.0.1. After a MONTH. With no guarantee. thanks
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Arisdex#87950 commented
After 1 month now Arena works for me, just delete ur Video and Audio Drivers and download them again.
Upgrade Intel Audio and Video Drivers, for me it worked. -
mas133#42849 commented
Hey, so atm game in not super stable but is playable.
SOLUTION WIN 11 intel iris GPU -> update drivers for graphic card then windows will update on its own and DISABLE GAME BAR !!! games ether freez or start normaly and its good to go ( but still testing)
SOLUTION WIN 10 intel 520 HD -> update update drivers for graphic card then windows will update on its own DISABLE GAME BAR !!! ( but still somtimes crashes )
best of luck for You all cheers -
John#28363 commented
This is still happening to me. We give you our money fix the thing.
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Bartslayer#15296 commented
Very frustrating. This has happened at least 6 times.
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Kevin Castner#97793 commented
ATTENTION! THIS MAY NOT WORK FOR EVERYONE BUT IT JUST WORKED FOR ME!
After a month of being without my favorite game, I finally thought to check my graphics card. I figured out what card I have, went to the Intel website, and checked for graphics cards updates. Sure enough, an update was released on 9/9/24 which is right when I started having problems. Performed a clean install (removing the old drivers) and now my game runs fine. FINALLY, I can draft Duskmourn!!
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BakaChan#79467 commented
Happened at Windows PC, freeze and can not move after I triggered Omnivorous Flytrap ability.
Only can watch the time running out and pass the turn. -
Eagle4Ever1#20776 commented
Also happening on Android. Win or opponents forfeit, goes to server loading, then to main screen, and no exp given. Won about a dozen games and no exp received
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Junglist81#52206 commented
i am also having these issues