Hello. I've been having the same issue. I seem to have fixed it today by buying an Alchemy pack of Duskmourn. When I opened the Packs tab it has the Alchemy pack in front of the standard pack that I had before and it did not crash the game. I was able to open the standard packs before the Alchemy packs and it let me open everything without freezing. I think it has to do with the graphics for the Standard Duskmourn packs. It would freeze every time it tried to load the image of the pack waving back and forth before you open it. Having the Alchemy pack ahead of it seems to fix the problem. I hope this helps everyone!!!

Hi, I'm facing the same problem on my laptop (running windows). The game interface always freeze if I try to swap the daily quest or to join a draft. Customer service redirected me here, I don't know if I have to send another email or just to post here and waiting for an answer.

I've been having the same issues since it happened, causing me to loose matches and be unable to play Drafts

Desde septiembre el juego se blockea muy rápido. Esto es un desastre, que la compañía haga una actualización que impida jugar.. y la mantengan mas de un mes con otras dos actualizaciones de por medio, conozco muchos con este mismo problema, están perdiendo jugadores en masa y no lo solucionan.

had the same problem reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48880397-client-hangs-after-hovering-over-daily-quest-symbo

I´m having the same problems as everybody here... the game crashes everytime i try the acess the store or try to open a pack...
i would invest money in this game, but due to all these problems i won't.

WoTC, stop being lazy- listen to the clients and fix this.

As Magic enthusiast and IT guy, I did really want to play and fix this. As some people already noted, the issue can sometimes be resolved when changing the graphic settings to low. Running the system in a Linux I was able to see the process which hangs up (logs attached). The issue is within the Shader, which tries to load an invalid image. For further help in debugging feel free to reach out to me... Maybe, just maybe Wizards of the Coast should not have fired so many people last year.

It's weird that this only started happening for me after the September 25 update, but it's unplayable on mac. I was playing with no issues from september 12 up to September 24.
I was planning to go ham on the Duskmourn update, but I can only play it on my windows desktop (mobile constantly crashes, as usual), and I usually don't have access to it when I would be playing.

Every time I try to enter a draft I the game crashes. I haven't been able to play for weeks, WotC!

I tried the solution offered by Slicx#62962 and still having the same issue. Game is unplayable on PC still for nearly a month.

Since posting that I've updated the client and fiddled with the graphical settings, changing them from low to medium and then back to low. Setting it to full-screen and then back again, restarting the client each time and now it seems to work okay.

The client worked fine on my 2018 Mac Mini before the recent large update. Now the client freezes and has graphical glitches whenever I mouse over the interface.

Currently unplayable on Mac.

I had opportunity to TEst the ARena with the new update into a windows 10 version , without recent update of MS. so i confirmed the arena game work correctly . so i think it's related to some updates of MS or OS system.

Same problem on Mac bought in 2019.

Processor 1.4 GHz Quad Core Intel Core i5
Graphics Intel Iris Plus Graphics 645 1536 MB
Memory 16GB 2133 MHz LPDDR3
MacOS Sequoia 15.0

I had the issues before updating to Sequoia from Catalina.

Good morning, after the latest MTGA update (25 September) on macOS Sequoia 15.0, the program starts but crashes shortly after (during the loading of the initial scene). On the Android version on my mobile, the game starts up regularly.
What I don't understand is that this should be a widespread issue on all Apple PCs, at least with macOS Sequoia 15.0, linked both to latest MTGA update 2 days ago, which followed Apple's update a couple of days earlier (until 5 days ago, I was using macOS Sequoia 14.7).

Before the latest update, and with macOS Sequoia 15.0 already installed, the game was working perfectly. Therefore, the update was faulty.
Luigi

someone say to use REVO uninstaller for clean the game and reinstall. AFter log in from different device and relogin iinto your main computer .
Can someone try this?

Same issue, both on PC and Steam. Especially in deckbuilder and store. Reinstalling doesn't fix it. Destroys all the fun and I have basically not played at all in the last weeks after playing nearly daily for almost 5 years. Please fix asap!

I have been having this same issue and haven’t been able to play, open store, purchase gems, etc for two weeks

Phone app works but i hate to purchase on small screen as of sept 12 i can not open packs or make purchases on the desk top.
I tried a sealed token event and could not open packs to even build the deck.

Still not fixed after today's 10/2 update. :(