Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.

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Zeusucao#11251 commented
Also installed the game on a different PC and also it does not work
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Zeusucao#11251 commented
The game Freeze and Crashes several times while playng a game and Crashes always when i try to start a Draft
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walrusbluff#15346 commented
Reinstalling and setting the graphics to low doesn't work for me...
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Dellmarcus#29954 commented
Seconded, the exact same thing is happening to me. It crashes during games, and I can't open packs or it crashes.
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orion1976#76000 commented
For all players! Set Graphic to MEDIUM for resolve!!!
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orion1976#76000 commented
I have same problem, game freeze when i open or buy a pack!
Please Fix as soon as possibile!
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sakura#25940 commented
こんばんは。私も皆さんと同じ状況でしたが、ダスクモーン実装のアップデートが入った後、windowsの更新の確認、グラフィックドライバの更新の確認、アリーナの設定でグラフィックを「中」にしたら、正常に動くようになりました。
ダスクモーンのパック3パック開封、ストアの閲覧、スパーキー戦1試合、スターターデッキ戦1試合をやっても、アリーナが落ちなくなりました。まだしばらくは様子見が必要ですが、一応プレイができるようになったので、ここでご報告させていただきました。参考になりましたら幸いです。 -
Diablorojo16#64874 commented
I have had the same problem since the last update. Can someone finally solve this?
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TELMOTF#42414 commented
Have also been having this issue. Not been able to much of anything on arena without it freezing to the point of not responding. Cant go to the store, open packs, play certain cards, play matches for random period of time.
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Bahamutzerodragon#61352 commented
Have also been having this issue. Not been able to much of anything on arena without it freezing to the point of not responding. Cant go to the store, open packs, play certain cards, play matches for random period of time.
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litmus paper#61755 commented
自分のwindowsのpcでも、対戦中をはじめストアやミッションの確認、パックを開くときなどにゲームが完全にフリーズするため、ゲームが全くプレイできません。少なくとも1週間前からこの問題が発生していて、ゲームの再インストールをしても治らず、ダスクモーンの為のメンテナンス後も同じ状態です。早急な対応を願います。
(The game is unplayable now on my pc(windows) because of same problem. It freezes and crash While I am playing a match soon. It also occurs When I try to open pack, to show store or mission for XP. I uninstalled and installed the game, but it doesn't fix. This problem has been about a week ago, and it doesn't fix after release of Duskmourn. please fix as soon as possible.) -
Delduwath#16155 commented
my client freezes, too. I lost the possibility to reach level 60 on BloomBurrow 'cause I haven't been able to play.....
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Doczoso#01162 commented
I have uninstalled and reinstalled two times and I simply cannot access anything because the game freezes, no matter what I do.
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RedGothmog87#63016 commented
Yes for me is the same game freeze sometimes and freeze EVERY SINGLE TIME I TRY TO GO ON TH SHOP OR TO OPEN PACKS...FROM WHAT I SEE IT IS A SERIOUS PROBLEM AFTER THE LATEST UPDATE WHICH AFFECTS MANY PLAYERS, I URGENTLY ASK FOR A REMEDY, SINCE WE HAVE INVESTED MONEY AND TIME IN THE GAME, A GAME THAT WE LOVE AND CARE ABOUT, THANKS
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sagejonathan#61687 commented
I have not been able to use the game in over a week. Any time I click Decks, Store or anything past the main screen it freezes trying to connect to the server
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Elijah#98233 commented
I have uninstalled and reinstalled. I thought I might be the only one having this problem because I kept checking to see if there were any issues on the main site. Literally every single time I try to open a pack of cards, buy a pack of cards, or visit the store (I plan to probably buy some things in the near future)...I cannot access anything because the game freezes. I was getting pretty angry about it but have been a victim of hacking for awhile so I thought it was just me. I constantly have small problems like having my cards flipped around in my hands so I can't see what they are, having my deck completely milled when I searched for a card, ect. Aggravating especially when I know I'd probably win the game if it wasn't for this stuff.
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kaanmonsense#80902 commented
I haven't been able to play in a couple weeks because of this. Please fix ASAP.
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jpeck5#69708 commented
Having a similar problem on mobile. Sometimes crashing every turn. It's causing me to lose ranked games as it's inconsistent on when it happens.
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darkblack#38819 commented
changing the graphics settings to medium fixed the crashes for me.
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walrusbluff#15346 commented
I've uninstalled/reinstalled, restarted my computer several times, installed updates etc. Please fix ASAP!