Removed from Match mid-game, resulting in loss
Today I entered a draft on windows client through steam. After playing one match without issue, my game began acting up. Mid-way through my second match, I was returned to the main menu and exited from the match. My client did not crash and no attempt was made by the client to reestablish connection with the match. The result of the match was a loss. The loss was inputted immediately upon being removed from the match. For all intensive purposes, the client acted as if I conceded the match. I attempted to hit the play button to reconnect to the match, but I was instead put into a new game. This game went fine until midway through the same issue occured. I now have 2 losses in this draft that I paid gems for that are out of my control. My client was functioning fine yesterday. I played 2 hours of draft yesterday without any issues, but today this error is occuring. This makes me fearful to play drafts since it is just automatically giving me losses. I probably won't be playing on this client until an update comes with potential fixes. Feels like a waste of money.
Update: I restarted the client to attempt to resolve the issue. Upon logging back in, it now shows that I have 1 win and 3 losses. I only played 3 matches (2 of which bugged out). This third loss occurred simply by me restarting my client without even attempting to enter into any matches.
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DAC169#34537
commented
For compensation for Draft problems go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ and select "Report a problem with my event."
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UnseenRogue#45843
commented
Update: I restarted the client to attempt to resolve the issue. Upon logging back in, it now shows that I have 1 win and 3 losses. I only played 3 matches (2 of which bugged out). This third loss occurred simply by me restarting my client without even attempting to enter into any matches.