Pioneer Masters Mythic Packs are bugged
(1) When openig Pioneer Masters mythic packs, I keep getting gems instead of missing mythic cards. (I invest 260 gems just to get 40 back instead of a mythic card).
(2) Your support-team should not be called support. No one is dealing with my issue. I was asking for a refund but I was just beeing ignored. You're all a bunch of frauds.
(3) I reported this issue twice in the customer support section. The first time, I was ignored, the second time I was told to report it here. I'm quite sure, it wil be ignored as well.
(4) i'm not sure if I will buy future products if you're cheating customers here.

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Rezzahan#77802 commented
From the wiki for Foundations:
"Unlike with the main set, the Starter Collection and Beginner Box products are not available for purchase on the client and the exclusive cards can only be obtained by crafting wildcards."This includes several rares and mythics.