Cannot enter any match
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.
The issue persists on both Windows and Android (so not client-related) after the 10th June 25 major outage, during which I was thrown out of a premier draft.
On a separate note, I did receive entry fee compensation for the draft, though the draft still persists (or at least is shown to me in the game), displaying the 6:0 result I had before the outage, though now I cannot re-enter and finish it due to the issue described above. If technically possible, I would like to, instead of receiving entry fee compensation, re-enter the draft to finish it and receive the corresponding reward. Otherwise, I feel like I wasted the time and effort I put into the draft, thus the entry fee compensation does not feels sufficient.
BigbyCat#16693
shared this idea
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Vladius#66481
commented
Reinstallation didn't help, can not enter any match anywhere, tried on Mac and Windows both, I want to play so much! please solve the issue somehow !
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Shadows1989#91419
commented
Same here in a windows laptop. sometimes it just does not find a match and when it finds it freezes at second turn and returns me to welcome menu
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Vladius#66481
commented
We can not play at all !!! Support team, please do something !!!
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Vladius#66481
commented
I can not enter any match too!!! I am devastated and highly disappointed!!!
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Alex#92316
commented
same. I'm in Russia too.
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Tieguanyin#82595
commented
I have the same problem. Editing the deck didn't help. I'm in russia.
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punkrockjustin#94689
commented
Not sure about the rest of you but for me this seems to happen after editing my deck. I have found a fix. If I edit the deck again (just open it in the interface without actually changing the deck) after pressing play but before actually queueing.
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Faat#61508
commented
Same here, but I have a question.
After three days, I was in another country and everything worked fine, so I think it’s something about the VPN. -
BigbyCat#16693
commented
The issue with connection from Russian ip addresses might be related to government censorship measures, in this case censorship bypass methods might help.
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HiGenFog#30348
commented
Same problem. Windows 10.
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fkadriver#55771
commented
Have confirmed the problem on a brand new (never before) install on IOS
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fkadriver#55771
commented
Seeing this same problem on MAC
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SoundsBetter#38028
commented
Same after FF update.
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DrGremlin#95118
commented
Same problem! Constant "enter match" and either exit to the main page, or "enter match" hangs endlessly.
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storysofar#90687
commented
The same problem after the latest update, everything worked fine before it
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Offshoot#38994
commented
Same problem. 2 days. Cant play. Entering matches.... and that s all.
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Uberstein#27313
commented
Same problem! Just after FF update
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322223#94205
commented
Hi everyone. Same here... After FF update everything works like this all the time :( Help me please.
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MaxMag49#69043
commented
Some problem. Support cant help.
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BigbyCat#16693
commented
Update: VPN helps mitigate the issue, so it's definitely ip-related. I dare speculate that ip addresses of some regions may or may not have been banned as part of the servers' outage fix.
