I’m experiencing a persistent issue on my iPad when trying to play MTG Arena. After queuing for a match, I hear the starting sound, but the screen never transitions — it remains stuck on the matchmaking screen and never loads into the game.

Here’s what I’ve already tried:

Logged out and back into my account

Force-closed and restarted the app

Switched between Wi-Fi networks and mobile hotspot

Reset my iPad’s network settings

Reinstalled the app twice

Freed up device storage

Ensured my iOS and MTG Arena app are fully up to date

None of these steps have resolved the issue. I believe my account may be stuck in a corrupted matchmaking session and may need a manual reset on your end.

Account Info:

MTG Arena Username: EzAhnyaIz

Device: iPad 5th generation

iOS Version: 16.7.10