Can you please tell me why you are unable to help me with this?

It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

The date was 7-19-2025

My name is Brett Moad and I am the owner of this account.

The achievement is (set completionist II)

I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”

Please tell me why? What am I missing in the set? It shows 100% 4x of every single card in the set.

Attached is a PDF (as requested) showing my complete set along with the email from some bot that keeps sending me the same message.

I will be happy to provide you with any information about the account and myself.

Please enlighten me on what I am missing